Title: bad technical support
Last modified: September 3, 2016

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# bad technical support

 *  [cesarsebas](https://wordpress.org/support/users/cesarsebas/)
 * (@cesarsebas)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/bad-technical-support/)
 * bad technical support

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Benjamin](https://wordpress.org/support/users/bsokic/)
 * (@bsokic)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/bad-technical-support/#post-8111126)
 * Hi,
 * I’m sorry to hear that you have a issue with our plugin, but I think we do not
   deserve such a low rating, this is a conflict with your WP theme, so to find 
   the cause of this issue is necessary to check your theme files which requires
   a lot of time, unfortunately we can not help you with that, we have a small team
   and we do not have the resources to provide such support. If you paid your theme,
   it would be best to contact the theme author/support.
 * Thanks,
    Ben
 *  [aristotel_timely](https://wordpress.org/support/users/aristotel_timely/)
 * (@aristotel_timely)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/bad-technical-support/#post-8111137)
 * cesarsebas, let me know if you want me to prioritize this. We want to provide
   you with the best functionality for your needs and i’ll personally handle this
   escalation.
    Aristotel Dascal, VP of Product @ Time.ly
 *  Thread Starter [cesarsebas](https://wordpress.org/support/users/cesarsebas/)
 * (@cesarsebas)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/bad-technical-support/#post-8341772)
 * Thank you so much and excuse me, I really like your plugin, I think it is very
   useful, but I still have problems with the theme I bought, they indicate that
   it is not a problem of solving issue and I would like to use your plugin. The
   problem is access to an event, the page is blank and does nothing. I see interesting,
   especially for your compatibility with most issues that exist in the market, 
   resolve this issue.
 * [http://s534363271.mialojamiento.es/evento/campeonato-de-parchis-2/?instance_id=671](http://s534363271.mialojamiento.es/evento/campeonato-de-parchis-2/?instance_id=671)
 * If you need access credentials I give you the.
 * A greeting and thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘bad technical support’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/all-in-one-event-calendar.svg)
 * [Timely All-in-One Events Calendar](https://wordpress.org/plugins/all-in-one-event-calendar/)
 * [Support Threads](https://wordpress.org/support/plugin/all-in-one-event-calendar/)
 * [Active Topics](https://wordpress.org/support/plugin/all-in-one-event-calendar/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/all-in-one-event-calendar/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/all-in-one-event-calendar/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [cesarsebas](https://wordpress.org/support/users/cesarsebas/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/bad-technical-support/#post-8341772)