Title: Wow support
Last modified: April 13, 2024

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# Wow support

 *  [thevisad](https://wordpress.org/support/users/thevisad/)
 * (@thevisad)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/bait-and-switch-program/)
 * I had some issues but Avi reached out almost immediately and took care of the
   issue! We are really happy with the solution at this point. 
   We are back to two
   stars despite a bunch of effort and movement forward. The team is punitive towards
   customers who don’t agree with them and terminate demos in the middle of testing
   phases. Our license should be active for at least another week but was terminated
   when I indicated I was considering using an alternative approach. It really seems
   like the reviews are what matter to them most. As soon as I left a bad review
   they did whatever it took to get it flipped over to 5 stars. I am not sure that
   I want to do business with companies that are punitive towards customers, it 
   speaks really badly of the company.
    -  This topic was modified 2 years, 2 months ago by [thevisad](https://wordpress.org/support/users/thevisad/).
    -  This topic was modified 2 years, 2 months ago by [thevisad](https://wordpress.org/support/users/thevisad/).
    -  This topic was modified 2 years, 1 month ago by [thevisad](https://wordpress.org/support/users/thevisad/).
      Reason: adjust support response
    -  This topic was modified 2 years, 1 month ago by [thevisad](https://wordpress.org/support/users/thevisad/).

The topic ‘Wow support’ is closed to new replies.

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 * 0 replies
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 * Last reply from: [thevisad](https://wordpress.org/support/users/thevisad/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/bait-and-switch-program/)