Bar doesn’t load 2.0.8 version

  • Resolved raffdes

    (@raffdes)


    8 years ago

    Hi,
    after installing the 2.0.8 version, the bar doesn’t load.

    While in back-end seems all regular.

    Thanks,
    Raffaele.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Anthony Moore

    (@amooreto)

    8 years ago

    Hi @raffdes,

    Can you confirm if under GDPR > Settings you have checked the box for “Enable the Privacy Bar” as well as added a description under “Privacy Bar Content”?

    Thread Starter raffdes

    (@raffdes)

    8 years ago

    Hi Anthony,
    yes is enable.

    With previous release I did not any problems.

    Thanks.

    Plugin Author Fernando Claussen

    (@fclaussen)

    8 years ago

    Can you also confirm that you don’t have a cookie by the name of gdpr[privacy_bar] with a value of 1?

    Thread Starter raffdes

    (@raffdes)

    8 years ago

    No.

    I see only:
    gdpr[allowed_cookies]
    gdpr[consent_types]

    but no gdpr[privacy_bar].

    Furthermore if I click on Privacy Preferences to REVIEW OR REVOKE CONSENT, the pop-up does not open. See the link and click on “Privacy Preferences” button: https://ilcorpoinmente.it/privacy-policy-adeguamento-gdpr/#Revisiona_o_Revoca_il_Consenso

    Plugin Author Fernando Claussen

    (@fclaussen)

    8 years ago

    I see a JS error on your site console. That error is breaking other javascript from running correctly.

    Thread Starter raffdes

    (@raffdes)

    8 years ago

    Hi Fernando,

    I think I found the mistake. This is the Autoptimize plugin where I had “aggregate JavaScript inline” enabled.

    Tomorrow I will carry out other checks.

    Thanks for your precious support!

    Raffaele

    Plugin Author Fernando Claussen

    (@fclaussen)

    8 years ago

    I’m glad you got it fixed 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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