Title: Basic Auth error, but it’s not enabled
Last modified: July 18, 2025

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# Basic Auth error, but it’s not enabled

 *  Resolved [thomasruns](https://wordpress.org/support/users/thomasruns/)
 * (@thomasruns)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/basic-auth-error-but-its-not-enabled/)
 * I’m using v3.3.1.2 of Simply Static on a ubuntu server. The Diagnostics show 
   Basic Auth failing with this error message:
 * `Basic Auth is enabled, but no username or password is set in Simply Static -
   > Settings -> Debug -> Basic Auth`
 * The problem is basic auth is NOT enabled (and no I don’t want to enable it). 
   I can’t generate any exports because of this error, but the error as far as I
   can tell is wrong so I’m stuck. Is there anything else that could be causing 
   this error or is this a bug that needs to be fixed in an update to the plugin?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [patrickposner](https://wordpress.org/support/users/patrickposner/)
 * (@patrickposner)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/basic-auth-error-but-its-not-enabled/#post-18562535)
 * Hey [@thomasruns](https://wordpress.org/support/users/thomasruns/),
 * thanks for reaching out!
 * This should be fixed now with today’s update!
 * We had to add a rule specifically for Ubuntu 24+ – thankfully, we are running
   the same stack, so we were able to identify and patch that quickly.
 *  Thread Starter [thomasruns](https://wordpress.org/support/users/thomasruns/)
 * (@thomasruns)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/basic-auth-error-but-its-not-enabled/#post-18565041)
 * Hi [@patrickposner](https://wordpress.org/support/users/patrickposner/),
 * Thanks for the quick fix and reply. I was able to test today and am now able 
   to export on Ubuntu.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Basic Auth error, but it’s not enabled’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [thomasruns](https://wordpress.org/support/users/thomasruns/)
 * Last activity: [10 months, 3 weeks ago](https://wordpress.org/support/topic/basic-auth-error-but-its-not-enabled/#post-18565041)
 * Status: resolved