Title: Basic Errors, Unprofessional Support & more..
Last modified: November 8, 2024

---

# Basic Errors, Unprofessional Support & more..

 *  [dhumragems](https://wordpress.org/support/users/dhumragems/)
 * (@dhumragems)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/basic-errors-unprofessional-support-more/)
 * My experience with this plugin has been overwhelmingly negative.
    - **Basic Functional Errors**: The plugin has significant flaws, including **
      incorrect data in output breakups**, which makes it nearly unusable.
    - **Unprofessional Support**: The support team was **rude and dismissive**, 
      showing little interest in resolving issues effectively.
    - **Lack of Flexibility for User Needs**: Even with clear feedback, it seems
      users are expected to accept the product as-is, with **no option for improvements**
      or genuine consideration of concerns.
    - **Absence of Refund Policy**: There is **no refund policy for malfunctioning
      products**, which feels unreasonable. If you wish to test the product, you
      must pay in full, and **whether or not it fulfills your requirements, you’re
      stuck with it**.
 * Overall, this approach shows a disappointing lack of customer support and product
   quality. I would **strongly advise against purchasing this plugin** in its current
   state.
    -  This topic was modified 1 year, 6 months ago by [dhumragems](https://wordpress.org/support/users/dhumragems/).

The topic ‘Basic Errors, Unprofessional Support & more..’ is closed to new replies.

 * ![](https://ps.w.org/its-jewellery-price/assets/icon.svg?rev=2737974)
 * [ITS Jewellery Price Plugin](https://wordpress.org/plugins/its-jewellery-price/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/its-jewellery-price/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/its-jewellery-price/)
 * [Active Topics](https://wordpress.org/support/plugin/its-jewellery-price/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/its-jewellery-price/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/its-jewellery-price/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [dhumragems](https://wordpress.org/support/users/dhumragems/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/basic-errors-unprofessional-support-more/)