Title: Basic questions
Last modified: January 27, 2019

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# Basic questions

 *  Resolved [adsler26](https://wordpress.org/support/users/adsler26/)
 * (@adsler26)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/basic-questions-7/)
 * Hi,
 * So I’ve installed your plugin and half my existing plugins have now gone an opaque
   grey color and don’t respond to clicking on them.
 * Also, do I need to do anything else now I’ve installed it or is all my stuff 
   now backed up automatically?
 * Third, if something does go wrong, where do I access the back up and how to I
   reinstall?
 * Step by step please…
 * Thanks,
 * Nico
    Adsler.co.uk
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbasic-questions-7%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [adsler26](https://wordpress.org/support/users/adsler26/)
 * (@adsler26)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/basic-questions-7/#post-11136802)
 * I’ve worked out how to do the rest, but my plugins are all this funny grey colour??
 * Thanks
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/basic-questions-7/#post-11140016)
 * Hi,
 * Could you try to temporarily deactivate the other plugins? Do you still get the
   same issue?
 * Regards,
    Bryle
 *  Thread Starter [adsler26](https://wordpress.org/support/users/adsler26/)
 * (@adsler26)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/basic-questions-7/#post-11140729)
 * Hi,
 * Thanks so much for getting back to me.
 * That’s would take a while. Was just wondering if there was quick fix or if it
   was a known or my error
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/basic-questions-7/#post-11184935)
 * Hi,
 * Can you explain exactly what you mean by saying your plugins have gone grey? 
   What in particular is grey? Can you send a screenshot?
 * David

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Basic questions’ is closed to new replies.

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## Tags

 * [set-up](https://wordpress.org/support/topic-tag/set-up/)

 * 4 replies
 * 3 participants
 * Last reply from: [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/basic-questions-7/#post-11184935)
 * Status: resolved