Title: Basic scan cookie not working
Last modified: December 8, 2025

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# Basic scan cookie not working

 *  Resolved [snv03](https://wordpress.org/support/users/snv03/)
 * (@snv03)
 * [6 months ago](https://wordpress.org/support/topic/basic-scan-cookie-not-working/)
 * Hi the cookie banner is visible but opening the customise preference settings
   shows no cookie in each group Necessary, Functional etc.
 * When I go to the settings Scan Cookies, and click Scan Cookies, it says no cookies
   found.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbasic-scan-cookie-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [brijeshk89](https://wordpress.org/support/users/brijeshk89/)
 * (@brijeshk89)
 * [6 months ago](https://wordpress.org/support/topic/basic-scan-cookie-not-working/#post-18748155)
 * Hi,
 * I checked your website and upon visiting your website I see there are no cookies
   set except for the Google Analytics cookies which are set via JavaScript after
   page loads.
 * The basic scanner does not scan cookies that are set via JavaScript. For such
   cookies you need Advanced Scan which is available in the Pro version.

Viewing 1 replies (of 1 total)

The topic ‘Basic scan cookie not working’ is closed to new replies.

 * ![](https://ps.w.org/cookieadmin/assets/icon-256x256.png?rev=3328221)
 * [CookieAdmin - Cookie Consent Banner](https://wordpress.org/plugins/cookieadmin/)
 * [Support Threads](https://wordpress.org/support/plugin/cookieadmin/)
 * [Active Topics](https://wordpress.org/support/plugin/cookieadmin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cookieadmin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cookieadmin/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [brijeshk89](https://wordpress.org/support/users/brijeshk89/)
 * Last activity: [6 months ago](https://wordpress.org/support/topic/basic-scan-cookie-not-working/#post-18748155)
 * Status: resolved