Basic Slideshow not working on HTTPS on Safari 13.0

  • Resolved iwaddo

    (@iwaddo)


    6 years, 8 months ago

    Basic Slideshow not working on HTTPS on Safari 13.0 (it works if I allow HTTP access) but its works on iPad Safari, iOS13 iPhone Safari and Ubuntu Firefox.

    Any ideas appreciated?

    Incidentally, if I click View Thumbnails the site returns to the home page, not sure if this is related?

    Thank you for any help

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • gabyimagely

    (@gabyimagely)

    6 years, 8 months ago

    Hello @iwaddo

    We have already checked with Safari 13.0 and indeed, something is not working as expected. Could you please test for existing conflicts?

    1.- Temporarily deactivate all your plugins except NextGen Gallery.
    2.- Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.
    3.- If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

    Note: We recommend performing a full website backup before any troubleshooting.

    Please, keep us posted. We are happy to help!

    Thread Starter iwaddo

    (@iwaddo)

    6 years, 8 months ago

    @gabyimagely

    Hi, just updated to Safari 13.1 and it seem to be working ok.

    Thank you for your help.

Viewing 2 replies - 1 through 2 (of 2 total)

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