Title: bbPress issues
Last modified: March 9, 2021

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# bbPress issues

 *  Resolved [mjulian](https://wordpress.org/support/users/mjulian/)
 * (@mjulian)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/bbpress-issues-2/)
 * I purchased your addon for bbPress and I am getting this error
 * Sorry. You must activate the bbPress plugin to use the Ultimate Member – bbPress.
 * I have bbPress active and running on the site. The forum is live and open to 
   the public but your plugin is not recognizing that it is active???
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbbpress-issues-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * (@champsupertramp)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/bbpress-issues-2/#post-14159133)
 * If you have purchased one of our extensions or our bundle and you need help, 
   you will need to submit a support ticket via our website as we are only allowed
   to provide support on this forum for the free plugin hosted on the wordpress.
   org website.
 * To submit a ticket, please login to our website using the email used on checkout
   and go to this page:
 *  [https://ultimatemember.com/support/ticket/](https://ultimatemember.com/support/ticket/)
 * Thank you for supporting Ultimate Member with your purchase!
 * Regards.
 *  Thread Starter [mjulian](https://wordpress.org/support/users/mjulian/)
 * (@mjulian)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/bbpress-issues-2/#post-14196381)
 * I have submitted a ticket for this issue and others and have received no response
   on any of them. This is the only way I can get anyone to respond…
 *  Thread Starter [mjulian](https://wordpress.org/support/users/mjulian/)
 * (@mjulian)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/bbpress-issues-2/#post-14217202)
 * Can I get any help with this issue?? I have asked here and submitted a ticket
   and have not received any help at all??

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘bbPress issues’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [mjulian](https://wordpress.org/support/users/mjulian/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/bbpress-issues-2/#post-14217202)
 * Status: resolved