being unlogged as admin

  • psyling

    (@psyling)


    11 years, 4 months ago

    I experience a problem when I am unlogged after I make a change on a page of my site. I enter the dashboard as admin, make the changes, update the page and want to see how it looks like and then – wow – i have to log in once again.
    I mean the system does not hold me as the admin.
    I wonder where the problem may be?
    – in the settings of my browser (Mozilla) because my programmer in another country can make the changes and still be logged in?
    – in the hosting company (it is in Europe and I am in N.America)?
    – in the dashboard?
    – in the plugins (which ones)?
    – in the fact that there are two more admins?
    Any answer will be appreciated (because i have this problem for more than one month).

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    11 years, 4 months ago

    try a few basic troubleshooting steps:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches.
    – deactivating ALL plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – If that does not resolve the issue, try switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    – If that does not resolve the issue, try resetting the plugins foldervia FTP or SFTP or whatever file management application your host provides. Sometimes, an apparently inactive plugin can still cause problems.

    Thread Starter psyling

    (@psyling)

    11 years, 4 months ago

    I deactivated all plugins, but there was no change in accessing the editing mode of the web-site. Still I am logged out or can not see “view page” in edit mode.
    Please advise.

    Moderator t-p

    (@t-p)

    11 years, 4 months ago

    I deactivated all plugins, but there was no change

    -Have you also tried the other two troubleshooting steps?

    – Also, since this is certanly a site-specific issue, try different browser/computer

    Thread Starter psyling

    (@psyling)

    11 years, 4 months ago

    i have not access to PHP (the hosting is done by my programmer).
    I tried different computer – same thing – logged out.
    Cna the issue be with the Internet provider? (I have static IP and had problems with Internet connections lately).
    Thank you for possible answers.

    Moderator t-p

    (@t-p)

    11 years, 4 months ago

    since this is a site-specific issue, it wouldn’t hurt to discuss with the host as well.

Viewing 5 replies - 1 through 5 (of 5 total)

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