• Resolved themonsterbean

    (@themonsterbean)


    Hi,
    I just buy the Bento Expansion Pack and I’m having troubles with the respective installation. It appears the following message at the moment I install it:
    “The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record Signature”.
    By the way, the file from the link you sent to my email is a .php not a .zip, is that matter? After some attemps I’ve tried changing the file download extension to .zip and then I could install it and activated it but this time my website appeared in white, no elements visible at all. I desactivated the plugin and everything worked fine again, so definetely there is an issue with the plugin. What should I do to resolve this situation?
    Thanks,
    David

Viewing 1 replies (of 1 total)
  • Theme Author satoristudio

    (@satoristudio)

    Hey David,

    thank you for choosing Bento! Since the Expansion Pack is a separate plugin, the support for it is being done via email; I’ve replied to your email inquiry and sent you a new download link, please check it out 😉

    Sincerely,
    Andrii / Satori Studio

Viewing 1 replies (of 1 total)

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