Title: BILLING_NOT_ENABLED Last modified: October 24, 2024 --- # BILLING_NOT_ENABLED * Resolved [xtremehost](https://wordpress.org/support/users/xtremehost/) * (@xtremehost) * [1 year, 7 months ago](https://wordpress.org/support/topic/billing_not_enabled/) *  I am receiving the error message: “{“error”:{“code”:400,”message”:”BILLING_NOT_ENABLED”,” errors”:[{“message”:”BILLING_NOT_ENABLED”,”domain”:”global”,”reason”:”invalid”}]}}.” * Where I checked properly and all payment methods are setup properly, can someone please helps me to resolve this. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbilling_not_enabled%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * [Beauty of Code (woo-hc)](https://wordpress.org/support/users/beautyofcode/) * (@beautyofcode) * [1 year, 7 months ago](https://wordpress.org/support/topic/billing_not_enabled/#post-18093324) * Hey [@xtremehost](https://wordpress.org/support/users/xtremehost/) , * Thanks for reaching out! Can you please clarify the steps taken that lead to this specific error? * Also, would you mind sharing a clear screenshot of the error message as you are seeing it on your end? [Snipboard.io](https://snipboard.io/) can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread. * Additionally, can you please share the following so that we can take a peek at the sites current environment, and any errors being produced: - **System Status Report:** You can find this via **WooCommerce** → **Status**. Select `Get system report` and then `Copy for Support`. - **Fatal Error Log: **Please share any **fatal error logs** (if any) found under **WooCommerce** → **Status** → **Logs** * Cheers! * Thread Starter [xtremehost](https://wordpress.org/support/users/xtremehost/) * (@xtremehost) * [1 year, 7 months ago](https://wordpress.org/support/topic/billing_not_enabled/#post-18094878) * Hello, thank you for your reply. * You will get the error message at the end of checkout, when you click the ‘Place Order’ button. * Screenshot is : [https://snipboard.io/ubSOxa.jpg](https://snipboard.io/ubSOxa.jpg) * **Fatal Error Log** : [https://snipboard.io/cTxbjF.jpg](https://snipboard.io/cTxbjF.jpg) * **System Status Report** * WordPress Environment * WordPress address (URL): [https://tanvistore.com](https://tanvistore.com) Site address (URL): [https://tanvistore.com](https://tanvistore.com)WC Version: 9.3.3Legacy REST API Package Version: ✔ 1.0.4Action Scheduler Version: ✔ 3.8.1Log Directory Writable: ✔WP Version: 6.6.2WP Multisite: –WP Memory Limit: 512 MBWP Debug Mode:– WP Cron: ✔Language: en_USExternal object cache: – Server Environment * Server Info: LiteSpeed PHP Version: 8.2.15PHP Post Max Size: 256 MBPHP Time Limit: 300PHP Max Input Vars: 5000cURL Version: 7.87.0OpenSSL/1.1.1w * SUHOSIN Installed: – MySQL Version: 10.11.9-MariaDBMax Upload Size: 256 MBDefault Timezone is UTC: ✔fsockopen/cURL: ✔SoapClient: ✔DOMDocument: ✔GZip: ✔Multibyte String: ✔Remote Post: ✔Remote Get: ✔ Database * WC Database Version: 9.3.3 WC Database Prefix: wp_Total Database Size: 57.76MBDatabase Data Size: 48.37MBDatabase Index Size: 9.39MBwp_woocommerce_sessions: Data: 1.02MB + Index: 0.05MB + Engine InnoDBwp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDBwp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDBwp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDBwp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB 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1sms-alert: 1stsw_tickets: 2wafs: 1wc_order_status: 8woo_product_tab: 1woodmart_sidebar: 1woodmart_size_guide: 1woodmart_slide: 7woodmart_woo_fbt: 1wp_global_styles: 5wp_navigation: 1wpcf7_contact_form: 1wpcode: 5ywpar-banner: 1ywpar-level-badge: 2 Security * Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ Active Plugins (35) * Cancel order request for WooCommerce: by PI Websolution – 1.3.3.64 Cashfree: by devcashfree – 4.7.2COD Order Confirmation for India: by Softpulse Infotech– 1.2.0Contact Form 7: by Takayuki Miyoshi – 5.9.8DIGITS: WordPress Mobile Number Signup and Login: by UnitedOver – 8.4.2.5Elementor: by Elementor.com – 3.24.7ElementsKit Lite: by Wpmet – 3.3.0Fluent Support Pro: by WPManageNinja LLC – 1.7.3Fluent Support: by WPManageNinja LLC – 1.8.4Google for WooCommerce: by WooCommerce – 2.8.6Site Kit by Google: by Google – 1.138.0Anti-Malware Security and Brute-Force Firewall: by Eli Scheetz – 4.23.69Kirki Customizer Framework: by Themeum – 5.1.0LiteSpeed Cache: by LiteSpeed Technologies – 6.5.2Perfect Brands WooCommerce: by QuadLayers– 3.4.4PhonePe Payment Solutions: by PhonePe – 2.0.11Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.6Safe SVG: by 10up – 2.2.6YYDevelopment – Tag Manager – Header, Body And Footer: by YYDevelopment – 3.6.0UPI QR Code Payment Gateway: by Team KnitPay – 1.4.5Advanced Shipment Tracking for WooCommerce: by zorem – 3.6.9WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.3.0Checkout Field Editor for WooCommerce: by ThemeHigh – 2.0.4Woo Payment Discounts: by WPCodelibrary– 1.3.0WooCommerce.com Update Manager: by Automattic – 1.0.3Faview – Virtual Reviews for WooCommerce: by VillaTheme – 1.2.16TeraWallet: by StandaloneTech – 1.5.7WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.7Google Analytics for WooCommerce: by WooCommerce – 2.1.7WooCommerce Legacy REST API: by WooCommerce – 1.0.4Brevo– WooCommerce Email Marketing: by Brevo – 4.0.30WooCommerce: by Automattic – 9.3.3Woodmart Core: by – 1.0.39WP Mail SMTP: by WP Mail SMTP – 4.1.1WPS Hide Login: by WPServeurNicolasKulkawpformation– 1.9.17.1 Inactive Plugins (0) Settings * Legacy API Enabled: ✔ Force SSL: –Currency: INR (₹)Currency Position: leftThousand Separator: ,Decimal Separator: .Number of Decimals: 2Taxonomies: Product Types: external (external)grouped (grouped)pw gift card (pw-gift-card)simple (simple) variable (variable) * Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude- from-search (exclude-from-search)featured (featured)outofstock (outofstock)rated- 1 (rated-1)rated-2 (rated-2)rated-3 (rated-3)rated-4 (rated-4)rated-5 (rated- 5) * Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: ✔HPOS feature enabled: –Order datastore: WC_Order_Data_Store_CPTHPOS data sync enabled: – Logging * Enabled: ✔ Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2Retention period: 30 daysLevel threshold: –Log directory size: 2 KB WC Pages * Shop base: #47 – /shop/ Cart: #435 – /cart/ – Contains the [woocommerce_cart] shortcodeCheckout: #436 – /checkout/ – Contains the [woocommerce_checkout] shortcodeMy account: #437 – /my-account/Terms and conditions: #12789 – /terms-and-conditions/ Theme * Name: Woodmart Version: 7.2.5 (update to version 7.6.0 is available)Author URL: [http://themeforest.net/user/xtemos](http://themeforest.net/user/xtemos)Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child themeWooCommerce Support: ✔ Templates * Overrides: woodmart/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0 woodmart/woocommerce/cart/cart-item-data.phpwoodmart/ woocommerce/cart/cart.phpwoodmart/woocommerce/cart/cross-sells.phpwoodmart/woocommerce/ cart/mini-cart.php version 7.9.0 is out of date. The core version is 9.2.0woodmart/ woocommerce/checkout/form-checkout.phpwoodmart/woocommerce/checkout/thankyou. php version 3.7.0 is out of date. The core version is 8.1.0woodmart/woocommerce/ content-product-cat.phpwoodmart/woocommerce/content-product.phpwoodmart/woocommerce/ content-single-product.phpwoodmart/woocommerce/content-widget-product.phpwoodmart/ woocommerce/global/breadcrumb.phpwoodmart/woocommerce/global/form-login.php version 7.1.0 is out of date. The core version is 9.2.0woodmart/woocommerce/global/quantity- input.phpwoodmart/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The core version is 9.2.0woodmart/woocommerce/loop/loop-end.phpwoodmart/woocommerce/ loop/loop-start.phpwoodmart/woocommerce/loop/no-products-found.phpwoodmart/woocommerce/ loop/orderby.phpwoodmart/woocommerce/loop/pagination.php version 3.3.1 is out of date. The core version is 9.3.0woodmart/woocommerce/loop/sale-flash.phpwoodmart/ woocommerce/myaccount/form-login.php version 7.0.1 is out of date. The core version is 9.2.0woodmart/woocommerce/product-searchform.phpwoodmart/woocommerce/single- product/add-to-cart/grouped.phpwoodmart/woocommerce/single-product/add-to-cart/ variable.phpwoodmart/woocommerce/single-product/meta.phpwoodmart/woocommerce/ single-product/product-attributes.php version 3.6.0 is out of date. The core version is 9.3.0woodmart/woocommerce/single-product/product-image.php version 7.8.0 is out of date. The core version is 9.0.0woodmart/woocommerce/single-product/ product-thumbnails.phpwoodmart/woocommerce/single-product/rating.phpwoodmart/ woocommerce/single-product/related.phpwoodmart/woocommerce/single-product/sale- flash.phpwoodmart/woocommerce/single-product/tabs/description.phpwoodmart/woocommerce/ single-product/tabs/tabs.phpwoodmart/woocommerce/single-product/title.phpwoodmart/ woocommerce/single-product/up-sells.phpwoodmart/woocommerce/single-product-reviews. phpwoodmart/woocommerce/single-product.php * Outdated Templates: ❌ * ```wp-block-code Learn how to update | Clear system status theme info cache ``` * Admin * Enabled Features: activity-panels analyticsproduct-block-editorcouponscore-profilercustomize- storecustomer-effort-score-tracksimport-products-taskexperimental-fashion-sample- productsshipping-smart-defaultsshipping-setting-tourhomescreenmarketingmobile- app-bannernavigationonboardingonboarding-taskspattern-toolkit-full-composabilityproduct- custom-fieldsremote-inbox-notificationsremote-free-extensionspayment-gateway- suggestionsprintfulshipping-label-bannersubscriptionsstore-alertstransient-noticeswoo- mobile-welcomewc-pay-promotionwc-pay-welcome-pagelaunch-your-store * Disabled Features: experimental-blocks minified-jsproduct-pre-publish-modalsettingsasync- product-editor-category-fieldproduct-editor-template-systemblueprintreactify- classic-payments-settings * Daily Cron: ✔ Next scheduled: 2024-10-25 15:19:29 +00:00 Options: ✔Notes: 39Onboarding: completed Action Scheduler * Complete: 206 Oldest: 2024-09-24 03:00:01 +0000Newest: 2024-10-24 21:54:01 +0000 * Failed: 81 Oldest: 2022-05-22 09:08:03 +0000Newest: 2024-08-25 12:43:43 +0000 * Pending: 7 Oldest: 2024-10-25 03:00:00 +0000Newest: 2024-10-28 20:19:23 +0000 Status report information * Generated at: 2024-10-25 02:01:26 +00:00 ` * [Zee](https://wordpress.org/support/users/doublezed2/) * (@doublezed2) * [1 year, 7 months ago](https://wordpress.org/support/topic/billing_not_enabled/#post-18096087) * Hello [xtremehost](https://wordpress.org/support/users/xtremehost/), * Thank you for your reply. * I checked the screenshots you shared and it looks like the error is produced by one of the plugins. Possibly the payment method plugins:– PhonePe Payment– Cashfree * I recommend contacting the plugin support to get this issue resolved. * Please don’t hesitate to contact us again if you have more questions or concerns. We are here to help 🙂 * Best regards. * Thread Starter [xtremehost](https://wordpress.org/support/users/xtremehost/) * (@xtremehost) * [1 year, 7 months ago](https://wordpress.org/support/topic/billing_not_enabled/#post-18097042) * Hello [Zubair Zahid (woo-hc)](https://wordpress.org/support/users/doublezed2/), * No there is no issue with the plugins, even I disabled all payment options and only using Cash on delivery, still getting the same error. * [Zee](https://wordpress.org/support/users/doublezed2/) * (@doublezed2) * [1 year, 7 months ago](https://wordpress.org/support/topic/billing_not_enabled/#post-18098317) * Hello [xtremehost](https://wordpress.org/support/users/xtremehost/), * Thank you for your reply. * The format in which this error appears is not how WooCommerce displays errors and warnings. This is why I suspected there is another plugin causing this error: * ![](https://i0.wp.com/snipboard.io/ubSOxa.jpg?ssl=1) * To investigate the issue further, could you disable all the plugins except WooCommerce and then allow me to check the website from my end? If it is not feasible for the live site, I suggest creating a staging site. * Looking forward to your response. 🙂 * [ranasandeepsingh](https://wordpress.org/support/users/ranasandeepsingh/) * (@ranasandeepsingh) * [1 year, 7 months ago](https://wordpress.org/support/topic/billing_not_enabled/#post-18101104) * i’ve same error!! if i disable **digit** plugin it is working fine .. * [ckadenge (woo-hc)](https://wordpress.org/support/users/ckadenge/) * (@ckadenge) * [1 year, 7 months ago](https://wordpress.org/support/topic/billing_not_enabled/#post-18101571) * Hi [@ranasandeepsingh](https://wordpress.org/support/users/ranasandeepsingh/), * It would be best to reach out to the ‘**digit** plugin’ support for further assistance with your issue. * Cheers! * [ranasandeepsingh](https://wordpress.org/support/users/ranasandeepsingh/) * (@ranasandeepsingh) * [1 year, 7 months ago](https://wordpress.org/support/topic/billing_not_enabled/#post-18103782) * working fine after google cloud billing activation .. * [ckadenge (woo-hc)](https://wordpress.org/support/users/ckadenge/) * (@ckadenge) * [1 year, 7 months ago](https://wordpress.org/support/topic/billing_not_enabled/#post-18103918) * Hi [@xtremehost](https://wordpress.org/support/users/xtremehost/), * Just following up on this issue. Were you able to solve the issue from your end? * As for you [@ranasandeepsingh](https://wordpress.org/support/users/ranasandeepsingh/), we are glad to know that you were able to share the issue from your end. Please feel free to open a new topic should you need further assistance. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘BILLING_NOT_ENABLED’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 9 replies * 5 participants * Last reply from: [ckadenge (woo-hc)](https://wordpress.org/support/users/ckadenge/) * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/billing_not_enabled/#post-18103918) * Status: resolved