Title: bizarre behavior from plugin
Last modified: June 10, 2020

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# bizarre behavior from plugin

 *  Resolved [violetta](https://wordpress.org/support/users/violetta/)
 * (@violetta)
 * [6 years ago](https://wordpress.org/support/topic/bizarre-behavior-from-plugin/)
 * I’ve been using your plugin for a long time, with great results. Thank you!
 * But in the last week it does strange things.
 * First thing that happened is that all my unrestricted content was blocked and
   redirected.
    I remembered that in the past it was necessary to have a user role
   for not logged in users to access the unrestricted content. So I thought maybe
   you changed that system. I deleted that user role, and then the unrestricted 
   content was opened for non-logged-in users. So I deleted that. Then a few days
   later, the same thing happened again. I have cleared server and browser cache.
 * Meanwhile another problem happened which is that all my restricted content levels
   were suddenly in the trash! I had to get them out.
 * Then I realized that there are two of my restricted levels which do not have 
   their correct level extension attached. When I try to attach it, not all the 
   levels appear in the list of options.
 * I tried to create a new level, but it also could not “see” all the levels.
 * I’m very disturbed by these problems as I have many users both in the restricted
   access and unrestricted access and I don’t know what to do to solve these problems.
 * Please advise,
 * Violet

Viewing 1 replies (of 1 total)

 *  Plugin Author [Joachim Jensen](https://wordpress.org/support/users/intoxstudio/)
 * (@intoxstudio)
 * [6 years ago](https://wordpress.org/support/topic/bizarre-behavior-from-plugin/#post-12969088)
 * Thank you for reporting this.
 * If your levels appear in the trash without you deleting them, it may be another(
   malicious) user is doing it, a plugin conflict, or the database is corrupt. RUA
   does not auto-delete levels.
 * Version 2 did add some major changes, but would not change behavior of existing
   levels. Each level now has a “Default Access” option, and negated conditions 
   are deprecated.
 * Can you show me a screenshot of the Access Conditions for the levels you are 
   having problems with? You can use imgur.com

Viewing 1 replies (of 1 total)

The topic ‘bizarre behavior from plugin’ is closed to new replies.

 * ![](https://ps.w.org/restrict-user-access/assets/icon-256x256.png?rev=1815922)
 * [Restrict User Access - Ultimate Membership & Content Protection](https://wordpress.org/plugins/restrict-user-access/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/restrict-user-access/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/restrict-user-access/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/restrict-user-access/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Joachim Jensen](https://wordpress.org/support/users/intoxstudio/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/bizarre-behavior-from-plugin/#post-12969088)
 * Status: resolved