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  • Resolved techguysa

    (@techguysa)


    9 months, 2 weeks ago

    Not sure after the update but if i click on Marketing then google for woocommerce

    its blank. doesn’t show anything.

    i have a htaccess configuration to block traffic outside my country it does allow googlebot and bingbot the rest goes to 503 (we had A.I Bot attacks that took our site down hence why).

    I just want to know if this is the reason and if so what is the IP or so that i can allow it to communicate with the server

    **Edit **
    added this in htaccess

    RewriteCond %{HTTP_USER_AGENT} ^Mozilla/5.0 (compatible; AdsBot-Google-Mobile; http://www.google.com/mobile/adsbot.html)$ [OR]
    RewriteCond %{HTTP_USER_AGENT} ^Mozilla/5.0 (compatible; AdsBot-Google; http://www.google.com/adsbot.html)$ [OR]


    It still doesnt work however if this helps i was using firefox as my browser.
    but in chrome it works… either cache on my end (which im gonna reload after posting this) or something to do with privacy on that page as my firefox will block pop ups etc but this worked before.

    • This topic was modified 9 months, 2 weeks ago by techguysa.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter techguysa

    (@techguysa)

    9 months, 2 weeks ago

    I see with htaccess rules or without it works on chrome but not on firefox…

    Moses M. (woo-hc)

    (@mosesmedh)

    9 months, 2 weeks ago

    Hi @techguysa,

    Thank you for the clarification and update. I understand how tricky issues like this can be, especially when the site works fine in Chrome but not in Firefox.

    The problem you’re seeing may be related to how Firefox handles the server’s response, or it could be caused by a plugin or browser extension interfering with the site’s display. Since everything works correctly in Chrome, I’d suggest continuing your administrative tasks there for now.

    If you’d like to troubleshoot further in Firefox, try opening the site in an incognito/private window to see if it displays properly.

    Thread Starter techguysa

    (@techguysa)

    9 months, 2 weeks ago

    HI its okay

    Because of A.I bot attacks we geoblocked the world basically but our host made some modifications (wont say publicly) but its working now

    seems to of been that part of which ever IP is used to feed the gla was blocked etc.
    but we resolved this issue. It was not your plugin. or so i believe

    the only thing i can see is and maybe cause my gla’s failed in woocomerce action scheduler (so ill wait for them to respawn) is that if i click on product feeds
    the top row just spins but again we reloaded everything etc that with the combination of geo blocks may of been the cause ill keep an eye on it next few days.
    since gla/jobs/update_merchant_product_statuses/process_itemComplete is being done i think its still running etc so ill give it time.

    as for firefox or chrome i think you right my firefox is also bit more secure and things like Tawk that dashboard refuses to load due to how that page is trying to display but then i just go to chrome and load what i need close it and use the application on windows.

    Moses M. (woo-hc)

    (@mosesmedh)

    9 months, 2 weeks ago

    Superb @techguysa,

    Thank you for getting back with the clarification, and I’m glad to hear your host was able to work around the issue for you. If you notice any irregularities after this fix, please don’t hesitate to reach out.

    It’s still possible that the block could be contributing to the issue, since third-party plugins often load APIs from external URLs or servers, which may be blocked by your server settings. In any case, if you run into any further problems, we’ll be happy to get your request, and if it’s within our support scope, we’ll gladly assist.

    In the meantime, if you like the support you’ve received via the forum, I’d appreciate a review here: https://ww.wp.xz.cn/support/plugin/google-listings-and-ads/reviews/#new-post

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