Title: Book Now button missing
Last modified: August 7, 2019

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# Book Now button missing

 *  Resolved [kentnerd](https://wordpress.org/support/users/kentnerd/)
 * (@kentnerd)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/book-now-button-missing/)
 * Hello,
 * I’m using Pinpoint Booking System’s free version, version 2.9.2
    My WooCommerce
   version is 3.6.5 My wordpress version is 5.2.2
 * Currently, the user can select an item from the calendar, and the price total
   will display correctly. The issue is that the Book Now button is missing completely.
   It never shows up before or after interacting with the calendar. In other words,
   the user is not able to checkout and not able to book anything.
 * Where did it go?
    I’ve read through the other topics (the latest one was from
   last year), but the solutions presented there did not help with my issue. Although
   one of the topics suggested making a change to the hours settings, so I’ve included
   my settings here in case:
 * use hours: disabled
    enabled hours info: enabled define hours: 00:00 use start/
   finish hours: enabled enable am/pm format: enabled add last selected hour price
   to total price: enabled enable hours interval: disabled enable breaks for hours
   interval: disabled
 * I should note that I’m not sure when exactly the Book Now button disappeared (
   I’m working on this project with 2 other people). I thought perhaps it was because
   Pinpoint needed to be updated, so I updated that but the button still did not
   show up. I then updated wordpress as well, but nothing changed.
 * Any thoughts?
    Thank you in advance.
    -  This topic was modified 6 years, 10 months ago by [kentnerd](https://wordpress.org/support/users/kentnerd/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbook-now-button-missing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [DOTonPAPER](https://wordpress.org/support/users/dotonpaper/)
 * (@dotonpaper)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/book-now-button-missing/#post-11811860)
 * Hello,
 * I can see that you are using Pinpoint extended with WooCommerce. In this case
   you will need a regular price for your product (even if the price the customer
   will pay will be taken from the calendar).
 * Also, you won’t have a “Book now” button, instead it will be replaced with a “
   Add to cart” button (which is properly displayed).
 * Thank you!
 *  Thread Starter [kentnerd](https://wordpress.org/support/users/kentnerd/)
 * (@kentnerd)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/book-now-button-missing/#post-11818723)
 * Hello Dot,
 * Yep! That’s exactly what I did. I looked at the documentation for adding a simple
   product and followed the steps when I realized that for my already existing product
   item, the Price value was missing. I re-added the price and that “Add to Cart”
   button displayed and everything works fine now.
 * The weird thing was that this Price value (on the wordpress backend for the Product)
   was somehow removed automatically on it’s own and I’m not sure why.
 * Do you know if there are any actions that could cause the product’s Price value
   to be removed on its own like that? (I’d try to reproduce the issue on my own,
   but I’d rather not since I’m doing this for a client at the moment and will be
   deploying soon)
 * Thank you so much!
 *  Plugin Author [DOTonPAPER](https://wordpress.org/support/users/dotonpaper/)
 * (@dotonpaper)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/book-now-button-missing/#post-11824166)
 * Hello,
 * Glad that you managed to fix the issue. We cannot say what caused the price value
   to disappear as this is more WooCommerce related.
 * Thank you!
 *  Thread Starter [kentnerd](https://wordpress.org/support/users/kentnerd/)
 * (@kentnerd)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/book-now-button-missing/#post-11825522)
 * Gotcha. Thank you so much Dot.
 * I actually have another problem regarding “instant approval”. The issue is that
   I have disabled Instant Approval but the reservations are still be instantly 
   approved.
 * Should I open up a new ticket for this, or can I just ask for support here?
 *  Thread Starter [kentnerd](https://wordpress.org/support/users/kentnerd/)
 * (@kentnerd)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/book-now-button-missing/#post-11825560)
 * I opened up another ticket for my “instant approval” issue.
    Thank you, Dot.
 *  Plugin Author [DOTonPAPER](https://wordpress.org/support/users/dotonpaper/)
 * (@dotonpaper)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/book-now-button-missing/#post-11827421)
 * Hello,
 * Glad that we could help on the first question. We will reply you on the other
   topic you opened for the second question.
 * Thank you!
 *  [dlnsparks](https://wordpress.org/support/users/dlnsparks/)
 * (@dlnsparks)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/book-now-button-missing/#post-11907662)
 * Our Book Now button keeps disappearing. I have to go into the backend & click
   the “Repair Database & Text”, then once a user registers for a time slot, the
   form just spins. The next time a user goes to book a time slot, the Book Now 
   button is missing.
 * [https://rmhctoledo.org/pinpoint-calendar](https://rmhctoledo.org/pinpoint-calendar)

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Book Now button missing’ is closed to new replies.

 * ![](https://ps.w.org/booking-system/assets/icon-256x256.png?rev=2192807)
 * [Pinpoint Booking System - Version 2](https://wordpress.org/plugins/booking-system/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/booking-system/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/booking-system/)
 * [Active Topics](https://wordpress.org/support/plugin/booking-system/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/booking-system/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/booking-system/reviews/)

## Tags

 * [pinpoint booking](https://wordpress.org/support/topic-tag/pinpoint-booking/)
 * [woo commerce](https://wordpress.org/support/topic-tag/woo-commerce/)

 * 7 replies
 * 3 participants
 * Last reply from: [dlnsparks](https://wordpress.org/support/users/dlnsparks/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/book-now-button-missing/#post-11907662)
 * Status: resolved