Bot RANDOMLY removing roles

  • atlantisoracle11

    (@atlantisoracle11)


    2 years, 8 months ago

    Hello, this is the second time i am reaching out about very odd behaviour

    Overall not happy with this bot and has been unreliable.

    Making me VERY reluctant to continue scaling with it, but my whole system is now built around it

    A user had their subscription renew on SEPTEMEMBER 8th (successfully)

    5 DAYS LATER, the bot removes their role and adds it back 50 minutes later!

    this is obvioulsy a bug and needs fixed. I can assist with whatever but this needs fixed. If not, i must making a larger complaint to memberpress for endorsing this buggy bot. Proof in the timestamps

Viewing 3 replies - 1 through 3 (of 3 total)
  • bretts

    (@bretts)

    2 years, 8 months ago

    We are having the same issue and getting no help or useful solutions other than passing the buck… Many renewals keep coming up each day and it’s causing many problems for us and our subscribers.

    Plugin Support ravisoniets

    (@ravisoniets)

    2 years, 8 months ago

    Hi @atlantisoracle11 I’m sorry for inconvenience, please join in our discord server.

    https://discord.gg/Jxmb2BJ

    We may need to look inside your stage website and try to reproduce issue with your help.

    Thread Starter atlantisoracle11

    (@atlantisoracle11)

    2 years, 8 months ago

    I will join but as seen in this forum, this is NOT just my problem!

    There is an error within this code. The bot NEEDS FIXED.

Viewing 3 replies - 1 through 3 (of 3 total)

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