Title: Both verification methods are not working
Last modified: May 10, 2024

---

# Both verification methods are not working

 *  Resolved [webkaz](https://wordpress.org/support/users/webkaz/)
 * (@webkaz)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/both-verification-methods-are-not-working/)
 * Uploaded and checked that the files are in place. Tried both methods. Checked
   Text Records via dns lookup to confirm. Waited an additional 12hrs too. Any ideas?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fboth-verification-methods-are-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [mayhemkrew](https://wordpress.org/support/users/mayhemkrew/)
 * (@mayhemkrew)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/both-verification-methods-are-not-working/#post-17747055)
 * Yea, I was having the same issue. Ended up uninstalling the plugin for lack of
   support here and installed WP Encryption SSL. Works exactly the same.
 *  Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/)
 * (@sslzen)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/both-verification-methods-are-not-working/#post-17748274)
 * We have fixed the issue. Expect a new update soon.
 *  Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/)
 * (@sslzen)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/both-verification-methods-are-not-working/#post-17758921)
 * If you are using plugin version 4.5.3 or earlier, we recommend uninstalling and
   deleting the plugin. Then, install the latest version (4.6.0) and complete the
   setup process. This update resolves all previous issues, and both HTTP and DNS
   verification should function correctly.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Both verification methods are not working’ is closed to new replies.

 * ![](https://ps.w.org/ssl-zen/assets/icon.svg?rev=2252754)
 * [SSL Zen — SSL Certificate Installer & HTTPS Redirects](https://wordpress.org/plugins/ssl-zen/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ssl-zen/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ssl-zen/)
 * [Active Topics](https://wordpress.org/support/plugin/ssl-zen/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ssl-zen/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ssl-zen/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/both-verification-methods-are-not-working/#post-17758921)
 * Status: resolved