Title: Box is not showing javascript
Last modified: August 16, 2017

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# Box is not showing javascript

 *  Resolved [kingbolo](https://wordpress.org/support/users/kingbolo/)
 * (@kingbolo)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/box-is-not-showing-javascript/)
 * I have entered a javascript that should show a banner with the score that the
   site owner received through a external party. This banner links to a website 
   to enable the visitor leave a review.
    The boxzilla box appears but unfortunatally
   does not show the banner. (on the bottom right) The script is entered using the
   HTML view.
 * Also I am getting a “Internal server error” sometimes when activating the test
   mode. I did not have this error before.
    WP Debug log is noty showing errors.
 * WP 4.8.1
    Boxzilla: 3.1.16
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbox-is-not-showing-javascript%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [kingbolo](https://wordpress.org/support/users/kingbolo/)
 * (@kingbolo)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/box-is-not-showing-javascript/#post-9415009)
 * The “Internal Server Error” seems to have solved with update from php 5.5 to 
   7.1
 *  Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/box-is-not-showing-javascript/#post-9416423)
 * Hi,
 * I’m glad the internal server error is solved, to know what is was exactly you
   would need to find the actual error message in your Apache log.
 * The script is not loaded inside the box at all. Does the script work if you put
   it on a normal page, outside the Boxzilla box?
 * Thanks,
 *  Thread Starter [kingbolo](https://wordpress.org/support/users/kingbolo/)
 * (@kingbolo)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/box-is-not-showing-javascript/#post-9416806)
 * Hi Lap
 * Good to point that out, I only checked the WP debug. I will look in the Apache
   log for the cause of the internal server error.
 * Yes, the script works fine in a normal page. See: [http://eddywenneker.nl/hac/test/](http://eddywenneker.nl/hac/test/)
   
   It’s the thing that starts with “advieskeuze.nl” .
 * Thank you
 *  Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/box-is-not-showing-javascript/#post-9420418)
 * Hi Edwin,
 * I think it might have to do with this: “Failed to execute ‘write’ on ‘Document’:
   It isn’t possible to write into a document from an asynchronously-loaded external
   script unless it is explicitly opened.”
 * I can ask [@dvankooten](https://wordpress.org/support/users/dvankooten/) about
   this when he is back in office next week.
 *  Thread Starter [kingbolo](https://wordpress.org/support/users/kingbolo/)
 * (@kingbolo)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/box-is-not-showing-javascript/#post-9420597)
 * Hi Lap
 * Okay, that gets me thinking for an alternative way.
    I will let me know if I 
   succeed. Otherwise we will have to wait for the expert.
 * Edwin
 *  Thread Starter [kingbolo](https://wordpress.org/support/users/kingbolo/)
 * (@kingbolo)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/box-is-not-showing-javascript/#post-9421002)
 * Hi Lap
 * Got it figured out. I placed the script on a blank static(html) page and placed
   this in an iframe in Boxzilla. That wordks and is for this situation fine.
 * Thank you for getting me on the right way.
 * Regards
    Edwin
 *  Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/box-is-not-showing-javascript/#post-9422814)
 * Ha, creative solution. Glad you worked it out.
 * I’ll keep the follow up on this issue just internal to our company then, and 
   close this ticket as “resolved”.
 * Thanks for letting us know!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Box is not showing javascript’ is closed to new replies.

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## Tags

 * [javascript](https://wordpress.org/support/topic-tag/javascript/)

 * 7 replies
 * 2 participants
 * Last reply from: [Lap](https://wordpress.org/support/users/lapzor/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/box-is-not-showing-javascript/#post-9422814)
 * Status: resolved