Title: Bracketpress.com Down
Last modified: August 21, 2016

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# Bracketpress.com Down

 *  Resolved [life-destiny](https://wordpress.org/support/users/life-destiny/)
 * (@life-destiny)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/bracketpresscom-down/)
 * We bought Bracketpress Pro yesterday and I go to download the file last night
   and the site is completely down (though the site’s servers are still up). I read
   on here that 2014 was a go for this app so we purchased it and let our clients
   know we’d have it up and running on Sunday.
 * Any idea what is going on? A couple emails sent out to Bracketpress and no responses.
 * [https://wordpress.org/plugins/bracketpress/](https://wordpress.org/plugins/bracketpress/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Scott Hack](https://wordpress.org/support/users/scotthack/)
 * (@scotthack)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/bracketpresscom-down/#post-4709283)
 * I’m not sure why you can’t access the site. It is indeed up. Support is handled
   via the support forum.
 *  Plugin Author [Scott Hack](https://wordpress.org/support/users/scotthack/)
 * (@scotthack)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/bracketpresscom-down/#post-4709284)
 * Also, what email address are you sending emails to? I don’t see any emails from
   you.
 *  Thread Starter [life-destiny](https://wordpress.org/support/users/life-destiny/)
 * (@life-destiny)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/bracketpresscom-down/#post-4709333)
 * Yea, tried numerous different browsers. Was working on Thursday and for the purchase,
   then I went back Thursday night to start working on it and it keeps giving me
   the “This Webpage is Not Available.” (Chrome, Chromium) and “Server not found.”(
   Firefox). Tried the wp-login page and some other URLs but nothing. I have not
   made any changes to my router or anything involving the internet (everything 
   else seems to be running fine)
 * Since you mentioned it is up, I checked it on my phone and its working on there(
   I shouldve checked that first, but I never ran into this problem before). Really
   weird.
 * I’d like to be able to start getting the Pro up and running but dont know how
   I can get the files and would like access to the forums to search for questions
   and answers. I am running on Mac. I’ll continue to search for answers, as it 
   seems to be from my end, was just seeing if you had anything.
 * Also, I got a response from the support email and sent this response back.
 * Thanks
 *  Plugin Author [Scott Hack](https://wordpress.org/support/users/scotthack/)
 * (@scotthack)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/bracketpresscom-down/#post-4709335)
 * Perhaps clear your cache and history for the past week? See what that does?
 *  Thread Starter [life-destiny](https://wordpress.org/support/users/life-destiny/)
 * (@life-destiny)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/bracketpresscom-down/#post-4709353)
 * Tried that..I ended up just using a proxy server to get a connection to the site
   as it seems something might be going wrong along the route for me.
 * Just a couple more questions:
 * 1. I filled in the MASTER BRACKET previous to the purchase of Pro and went and
   did a randomize bracket to test it out. Now that I have Pro installed will the
   bracket revert back to normal once the M-Bracket is updated on Sunday?
 * 2. What is the “Hide Data Pages” option supposed to do? After install it was 
   set on Enable Pages, but I am not sure what it is for.
 * Thank you!
 *  Plugin Author [Scott Hack](https://wordpress.org/support/users/scotthack/)
 * (@scotthack)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/bracketpresscom-down/#post-4709354)
 * 1. Yes it will.
 * 2. You can ignore it. It allows you to hide the team page when PRO is enabled.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Bracketpress.com Down’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/bracketpress_af7f50.svg)
 * [BracketPress](https://wordpress.org/plugins/bracketpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/bracketpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/bracketpress/)
 * [Active Topics](https://wordpress.org/support/plugin/bracketpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/bracketpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/bracketpress/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Scott Hack](https://wordpress.org/support/users/scotthack/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/bracketpresscom-down/#post-4709354)
 * Status: resolved