Title: Braintree Webhook Last modified: February 16, 2023 --- # Braintree Webhook * Resolved [Yordan Milenkov](https://wordpress.org/support/users/komapa/) * (@komapa) * [3 years, 3 months ago](https://wordpress.org/support/topic/braintree-webhook/) * Hello, * The Braintree site has a section called Webhooks. There you can specify the ardes URL and in what cases it should return a callback to the website. * But I can’t find any documentation on what this URL should be. * Do I have to use it at all or does the plugin have this functionality built in? * I am interested in cases such as opening and closing a dispute, cancellation and others like these. * Regards! Viewing 8 replies - 1 through 8 (of 8 total) * [anastas10s](https://wordpress.org/support/users/anastas10s/) * (@anastas10s) * [3 years, 3 months ago](https://wordpress.org/support/topic/braintree-webhook/#post-16483520) * Howdy [@komapa](https://wordpress.org/support/users/komapa/) * Thank you for reaching out about this. From what I gather, you are already using this plugin and are interested on how to further customize its configuration, for handling disputes / chargebacks better. Correct? * For that, feel free to go ahead with setting up Dynamic Descriptors. Dynamic Descriptors let you control how your charges appear on customer credit card statements for specific purchases. This can help you avoid customer disputes / chargebacks due to confusion or non-recognition. [The related documentation can be found linked here](https://woocommerce.com/document/woocommerce-gateway-paypal-powered-by-braintree/#dynamic-descriptors-setup). * Dynamic Descriptors **must be enabled by your Braintree representative**. * Furthermore, feel free to inquire about said webhooks with your Braintree representative. * Please let us know if you have any further questions about this matter, or if we misinterpret your concern in any way. We will be happy to help you further. * Thread Starter [Yordan Milenkov](https://wordpress.org/support/users/komapa/) * (@komapa) * [3 years, 3 months ago](https://wordpress.org/support/topic/braintree-webhook/#post-16487828) * I read this: [https://docs.paymentplugins.com/wc-braintree/config/#/webhooks?id=configure-webooks](https://docs.paymentplugins.com/wc-braintree/config/#/webhooks?id=configure-webooks) But can not find Webhook URL (next picture).[https://ibb.co/pPqR08S](https://ibb.co/pPqR08S) * ![](https://i0.wp.com/i.ibb.co/N3RmVPM/webhooks2.jpg?ssl=1) - This reply was modified 3 years, 3 months ago by [Yordan Milenkov](https://wordpress.org/support/users/komapa/). * [anastas10s](https://wordpress.org/support/users/anastas10s/) * (@anastas10s) * [3 years, 3 months ago](https://wordpress.org/support/topic/braintree-webhook/#post-16498651) * Howdy [@komapa](https://wordpress.org/support/users/komapa/) * Thank you for reaching back, clarifying things further. As I understand, [the screenshot is from the documentation of the “Payment Plugins Braintree For WooCommerce” plugin](https://docs.paymentplugins.com/wc-braintree/config/#/plugin_install), instead. * Feel free to reach out to their support channel, with this inquiry, as they would be in a better position to assist you. For your convenience, I was able to [find it here](https://wordpress.org/support/plugin/woo-payment-gateway/). * I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help. * Thread Starter [Yordan Milenkov](https://wordpress.org/support/users/komapa/) * (@komapa) * [3 years, 3 months ago](https://wordpress.org/support/topic/braintree-webhook/#post-16498762) * Oops, My mistake 🙂 Thank you so much! Wrong screenshot…But I can’t find similar settings and Webhook URL in **Braintree for WooCommerce Payment Gateway**By [WooCommerce](http://woocommerce.com/) - This reply was modified 3 years, 3 months ago by [Yordan Milenkov](https://wordpress.org/support/users/komapa/). * [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/) * (@xue28) * [3 years, 3 months ago](https://wordpress.org/support/topic/braintree-webhook/#post-16501249) * Hi [@komapa](https://wordpress.org/support/users/komapa/) * You are most welcome! 🙂 * > But I can’t find similar settings and Webhook URL in > **Braintree for WooCommerce > Payment Gateway**By [WooCommerce](http://woocommerce.com/) * Indeed, because this is a different plugin. You can find [Braintree for WooCommerce Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-paypal-powered-by-braintree/)‘ s support documentation below for your reference: * [https://woocommerce.com/document/woocommerce-gateway-paypal-powered-by-braintree/](https://woocommerce.com/document/woocommerce-gateway-paypal-powered-by-braintree/) * Hope this helps! * Thread Starter [Yordan Milenkov](https://wordpress.org/support/users/komapa/) * (@komapa) * [3 years, 3 months ago](https://wordpress.org/support/topic/braintree-webhook/#post-16502581) * > Indeed, because this is a different plugin. You can find [Braintree for WooCommerce Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-paypal-powered-by-braintree/)‘ > s support documentation below for your reference: > [https://woocommerce.com/document/woocommerce-gateway-paypal-powered-by-braintree/](https://woocommerce.com/document/woocommerce-gateway-paypal-powered-by-braintree/) > Hope this helps! * That is exactly my question. I can’t find such a setting in this documentation. And that’s why I ask where to look for it? * Plugin Support [Sven L. a11n](https://wordpress.org/support/users/sverleis/) * (@sverleis) * [3 years, 3 months ago](https://wordpress.org/support/topic/braintree-webhook/#post-16513925) * Hi there [@komapa](https://wordpress.org/support/users/komapa/) * > That is exactly my question. > I can’t find such a setting in this documentation. > And that’s why I ask where to look for it? * The [Braintree for WooCommerce](https://woocommerce.com/products/woocommerce-gateway-paypal-powered-by-braintree/?aff=10486&cid=1131038) extension checks the payment status in the API response. Webhooks are not used, and thus why there is no setting for them. * You can follow the documentation on [Getting Started](https://woocommerce.com/document/woocommerce-gateway-paypal-powered-by-braintree/#getting-started), which includes setting up your API to use within the extension. * Please let us know if this is what you were looking for! * [Joey – a11n](https://wordpress.org/support/users/jricketts4/) * (@jricketts4) * [3 years, 3 months ago](https://wordpress.org/support/topic/braintree-webhook/#post-16557880) * We haven’t heard back from you in a while, so I’m going to mark this as resolved– we’ll be here if and/or when you are ready to continue. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Braintree Webhook’ is closed to new replies. * ![](https://ps.w.org/woocommerce-gateway-paypal-powered-by-braintree/assets/icon- 256x256.png?rev=3234800) * [Braintree for WooCommerce Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-paypal-powered-by-braintree/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-paypal-powered-by-braintree/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-powered-by-braintree/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-powered-by-braintree/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-powered-by-braintree/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-powered-by-braintree/reviews/) ## Tags * [callback](https://wordpress.org/support/topic-tag/callback/) * [webhook](https://wordpress.org/support/topic-tag/webhook/) * 8 replies * 5 participants * Last reply from: [Joey – a11n](https://wordpress.org/support/users/jricketts4/) * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/braintree-webhook/#post-16557880) * Status: resolved