Brilliant plugin….except…

I love this survey tool, it IS awesome. I tried another one before this which had WAY more ratings, but it was really complicated. This one was dead easy.

My only gripe is that I spent a long time creating a survey with lots of detailed options, I then tested it and found a problem. As I had already tested the survey as if I were a customer and received an email as I had set that up, the survey was now no longer editable.

I had a section right at the bottom where people could leave an email address if they wanted, but it was supposed to be optional NOT required and as I had completed the survey I was locked out from editing it to fix this problem.

I can see that you can clone the survey so that allowed me to then edit it again and reinsert it, but I think this is a little clumsy rather than just being able to edit the original.

I also found that where you have a tickbox question option, you can have one of your answer choices ticked by default. I now can’t turn it off again. This means that two out of a number of different questions have one of the tickboxes ticked and it looks odd only those questions have boxes already ticked. It looks like I am trying to force my answers on the customer. I have yet to figure out how to uncheck them which is a bit annoying (if you know how to fix it please let me know).

Those minor gripes aside, it really is an excellent tool!