Title: Broken HTML template
Last modified: June 19, 2024

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# Broken HTML template

 *  Resolved [dkexception](https://wordpress.org/support/users/dkexception/)
 * (@dkexception)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/broken-html-template/)
 * Hello, I’m using a HTML template for all other emails related my woocommerce 
   store which displays properly in email clients. But when I use the same HTML 
   template I get a broken layout.
   Broken layout: [https://imgur.com/a/Tp9uRPk](https://imgur.com/a/Tp9uRPk)
   How it supposed to look: [https://imgur.com/a/MHZpkts](https://imgur.com/a/MHZpkts)
   Whenever I save the HTML template in text tab, `'` is replaced by something else.
   [https://imgur.com/a/bSRfibu](https://imgur.com/a/bSRfibu)Here is my HTML code:
   [https://pastebin.com/G4wq4meQ](https://pastebin.com/G4wq4meQ)

Viewing 1 replies (of 1 total)

 *  Plugin Support [Sravan Bhaskaravajjula](https://wordpress.org/support/users/bhshravankumar/)
 * (@bhshravankumar)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/broken-html-template/#post-17850533)
 * Hello [@dkexception](https://wordpress.org/support/users/dkexception/),
 * You mentioned you are already using the HTML template for all other emails related
   to your WooCommerce store, which means you have already styled the WooCommerce
   email templates, right?
 * You do not need to add the HTML code to the email content. The cart abandonment
   recovery plugin uses the WooCommerce email templates, so you can style those 
   templates instead of adding the HTML content to the email content.
 * Hope this helps.

Viewing 1 replies (of 1 total)

The topic ‘Broken HTML template’ is closed to new replies.

 * ![](https://ps.w.org/woo-cart-abandonment-recovery/assets/icon-256x256.gif?rev
   =3370405)
 * [Cart Abandonment Recovery for WooCommerce – Recover Lost Sales with Automated Emails](https://wordpress.org/plugins/woo-cart-abandonment-recovery/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Sravan Bhaskaravajjula](https://wordpress.org/support/users/bhshravankumar/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/broken-html-template/#post-17850533)
 * Status: resolved