Title: Broken layout. Request for quick help!
Last modified: August 1, 2019

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# Broken layout. Request for quick help!

 *  [hdoc85](https://wordpress.org/support/users/hdoc85/)
 * (@hdoc85)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/broken-layout-request-for-quick-help/)
 * Hi guys, first of all, I have to give you a huge compliment! The usability of
   your plugin is just gigantic. And easy for everyone to understand. I’ve designed
   a new e-mail layout for a very long time now. Everything is perfect in the preview.
   But the final emails look different than my actual design. It does not take a
   background color in the header. The round corners, shades, etc. are also not 
   displayed. I read that others had similar problems here. But unfortunately there
   was no solution. I ask you for quick help please!
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/)
 * (@britner)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/broken-layout-request-for-quick-help/#post-11789626)
 * Hey,
    What email client are you viewing the emails in?
 *  Are you using an SMTP provider?
 * Ben
 *  Plugin Contributor [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/)
 * (@britner)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/broken-layout-request-for-quick-help/#post-11789987)
 * Also rounded corners are only supported in some email clients, it’s the same 
   with adding shadow: [https://www.campaignmonitor.com/css/box-model/border-radius/](https://www.campaignmonitor.com/css/box-model/border-radius/)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Broken layout. Request for quick help!’ is closed to new replies.

 * ![](https://ps.w.org/kadence-woocommerce-email-designer/assets/icon-256x256.png?
   rev=3115863)
 * [Kadence WooCommerce Email Designer](https://wordpress.org/plugins/kadence-woocommerce-email-designer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/kadence-woocommerce-email-designer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/kadence-woocommerce-email-designer/)
 * [Active Topics](https://wordpress.org/support/plugin/kadence-woocommerce-email-designer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/kadence-woocommerce-email-designer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/kadence-woocommerce-email-designer/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/broken-layout-request-for-quick-help/#post-11789987)
 * Status: not resolved