Reason: Missing “/” in image path after Domain.
In Path to galleries i’m using “wp-content/gallery/” Should I use something else? Also some galleries work showing the thunbnail and others don’t , so the missing “/” doesn’t seems to be the problem. Anyway thanks for your help. By the way my domain is https://elespiritudel48.org
My Comment was a hint for the Developer of the Plugin. Its an Error in the 4.0.0-Version of the Plugin.
Plugin Support
Mihai
(@mceban)
Hi @carlos-revilla, @odak71,
Thank you for bringing the issue with image thumbnails failing to display in some galleries to our attention. Although we haven’t been able to replicate the problem on our end, we’re investigating similar reports to determine the cause, and we’ll keep you updated on our findings.
Could you please check if the galleries with broken thumbnails are displaying fine within the deprecated Imagely settings?
To access these settings, follow these steps:
- Log into your WordPress dashboard.
- Append this query string to your website URL and press enter:
/wp-admin/admin.php?page=imagely-settings&tab=hidden
- Your URL should resemble:
https://www.mywebsite.com/wp-admin/admin.php?page=imagely-settings&tab=hidden
If you want to enable the Legacy version of Imagely, toggle this button and refresh the page: Enable Legacy Screenshot.
You can then access your galleries from “NextGEN Gallery > Manage Galleries”.
I apologize for the inconvenience this has caused and appreciate your reports.
Thanks!
Ok, I enable the Legacy version of Imagely and the galleries with broken thumbnails are displaying fine.
Carlos
Hello, with the legacy version the gallery thumbnails in the sorting mode are working again.
in the new one with Version 4.0.1 is it still not working.
There are two path Errors in the image path “/” – After domain name and before thumbs-Folder.
https://mydomain.orgwp-content/gallery/projektbilderthumbs/thumbs_1000024.jpg
And how could customers find the legacy mode without contacting you? You have a lot of long term users …
I have the same problem. I hesitated to update the plugin on all my site, so I tried on a test site. Sure enough, broken thumbnails no matter what these instructions say. And no way to regenerate them. ;-(
Plugin Support
Mihai
(@mceban)
Hi @carlos-revilla, @fmgguy, @odak71,
Thank you for alerting us to the issue.
Our developers have identified a problem with thumbnails not displaying in Imagely 4.0.x versions and are actively working on a resolution.
We will update you here as soon as a plugin update is available to fix this issue.
Thank you for your patience.
Best regards,
Plugin Support
Mihai
(@mceban)
Hi @carlos-revilla , @fmgguy , @odak71
We apologize for the late notice regarding the issue you reported.
I’m happy to inform you that the issue has been resolved in one of the recent updates to the NextGEN Gallery plugin.
Thank you so much for your patience while our developers worked on fixing the issue.
Best regards,
Mihai
Yes, it is resolved. Since 4.0.3 – If I remember correctly.
