Title: Broken update 4.0.1 Last modified: August 21, 2016 --- # Broken update 4.0.1 * Resolved [Marcos Blatt](https://wordpress.org/support/users/marcos-blatt/) * (@marcos-blatt) * [12 years, 9 months ago](https://wordpress.org/support/topic/broken-update/) * — * Hi, * I’ve been using “**wp-security-scan**” for a long time and it’s been working very well. My plugin’s version was 3.1.0. * So, today there was an update to version 4.0.1. * I’ve done the update and with this new version activated I can’t see it in menu anymore (it’s disappeared from there). I have no access to settings, scan, monitoring view or anything else. * The plugin “**wp-security-scan**” apppears activated in the plugins list but doesn’t have ‘_settings_‘ link, only ‘_deactivate_‘ link. * Any ideas??? * — * [http://wordpress.org/plugins/wp-security-scan/](http://wordpress.org/plugins/wp-security-scan/) Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/broken-update/page/2/?output_format=md) [→](https://wordpress.org/support/topic/broken-update/page/2/?output_format=md) * [Yogesh Singh](https://wordpress.org/support/users/eryogeshsingh/) * (@eryogeshsingh) * [12 years, 9 months ago](https://wordpress.org/support/topic/broken-update/#post-4116932) * Same here. I can’t find the settings. * [Yogesh Singh](https://wordpress.org/support/users/eryogeshsingh/) * (@eryogeshsingh) * [12 years, 9 months ago](https://wordpress.org/support/topic/broken-update/#post-4116935) * I think i found the issue (this worked for me). Goto plugins, you will see 2 installations of the same plugin (probable at the top). Deactivate the old one and bingo it will work. * Thread Starter [Marcos Blatt](https://wordpress.org/support/users/marcos-blatt/) * (@marcos-blatt) * [12 years, 9 months ago](https://wordpress.org/support/topic/broken-update/#post-4116939) * I’ve already done that but not worked for me. * I’ve also tried to exclude the whole folder and uploaded only the new version 4.0.1. After activating everything remains the same way: _vanished into thin air_! * [Mick Levin](https://wordpress.org/support/users/mick-levin/) * (@mick-levin) * [12 years, 9 months ago](https://wordpress.org/support/topic/broken-update/#post-4116941) * The problem is that the plugin changed the name during the update – it HAS to be deactivated, then activated again. * Thread Starter [Marcos Blatt](https://wordpress.org/support/users/marcos-blatt/) * (@marcos-blatt) * [12 years, 9 months ago](https://wordpress.org/support/topic/broken-update/#post-4116944) * I’ve already done that (deactivated and re-activated) but the problem persists. * [KZeni](https://wordpress.org/support/users/kzeni/) * (@kzeni) * [12 years, 9 months ago](https://wordpress.org/support/topic/broken-update/#post-4117012) * Deactivating & re-activating the plugin worked for me. Shows as “WP Security” in the bottom group in the site admin menu. * Thread Starter [Marcos Blatt](https://wordpress.org/support/users/marcos-blatt/) * (@marcos-blatt) * [12 years, 9 months ago](https://wordpress.org/support/topic/broken-update/#post-4117038) * Am I the only unlucky one here? * Could it be a conflict with other plugin? * Is there a way to erase all traces of this plugin, including inside the database, and restart a clean installation of “**wp-security-scan**“? Could this procedure help or not? * I don’t no what to do. * Any ideas? * [Mayhem30](https://wordpress.org/support/users/mayhem30/) * (@mayhem30) * [12 years, 9 months ago](https://wordpress.org/support/topic/broken-update/#post-4117059) * I’m having the same issue – nothing is showing in the admin menus. I’ve tried the suggestions above and even did a clean install. Nothing. * [Gilles Volluz](https://wordpress.org/support/users/varkhan/) * (@varkhan) * [12 years, 9 months ago](https://wordpress.org/support/topic/broken-update/#post-4117073) * Could be worse – I first installed the plugin now, never used before and I’m having the same issue, so it’s probably not related (also from our point of view) to the change in name. * [Bill Kochman](https://wordpress.org/support/users/wordweaver777/) * (@wordweaver777) * [12 years, 9 months ago](https://wordpress.org/support/topic/broken-update/#post-4117080) * What worked for me is the following: * 1. Deactivate your current version of WP Security Scan. * 2. Physically remove the “wp-security-scan” folder from your “plugins” directory. * 3. Download the Acunetix WP Security 4.0.1 plugin from the WordPress Plugins website. * 4. Install the plugin in the usual manner in the “plugins” folder. * 5. Activate the plugin. Please note that on your blog’s “Plugins” page, the plugin is now called “Acunetix WP Security”. * The only problem I have encountered thus far with 4.0.1 is that for some reason, on the Scanner page, it is not recognizing the “wp-config.php” It is minor, however, because I use another program to set the permissions on the files and folders which constitute my blog. * Thread Starter [Marcos Blatt](https://wordpress.org/support/users/marcos-blatt/) * (@marcos-blatt) * [12 years, 9 months ago](https://wordpress.org/support/topic/broken-update/#post-4117082) * Hi _WordWeaver777_ * I’ve already done all of these procedures but the problem persists. * Could be some problem connected to the database? Any residue left behind after uninstalling the plugin? * The developer could give us some ideas, ok? * People here with the same problem that I have could vote in the plugin as _** broken**_ to force the developer to give us some solution. * Thread Starter [Marcos Blatt](https://wordpress.org/support/users/marcos-blatt/) * (@marcos-blatt) * [12 years, 9 months ago](https://wordpress.org/support/topic/broken-update/#post-4117090) * Some minutes ago I updated my WP blog. * Before doing this I had disabled all plugins. After updating WP I was re-activating all plugins one by one and started by “WP Security Scan”. * Even when only this plugin was enabled it did NOT appear in the menu. After activating all other plugins the “WSS” still does not appear on the menu. * So, I’ve disabled “Acunetix” and deleted its folder. :'( * I’ll wait for a new working version. * Plugin Author [Acunetix](https://wordpress.org/support/users/acunetix/) * (@acunetix) * [12 years, 9 months ago](https://wordpress.org/support/topic/broken-update/#post-4117115) * Hello everyone * We are very sorry to hear about your issues 🙁 The latest version of this plugin has come with a completely changed core and a new name, and issues like this might occur when updating from an older version… * Please check my answer in the following thread for a solution to this issue. * We are very sorry for the inconvenience * Regards, Acunetix * Thread Starter [Marcos Blatt](https://wordpress.org/support/users/marcos-blatt/) * (@marcos-blatt) * [12 years, 9 months ago](https://wordpress.org/support/topic/broken-update/#post-4117135) * Hi ‘Acunetix’. * Thanks for your answer and suggestions. I’ve followed and done all of them ( [http://wordpress.org/support/topic/administration-4?replies=5](http://wordpress.org/support/topic/administration-4?replies=5)) but the problem persists. Your plugin doesn’t appear in the menu anymore. * If this problem is not easy to be solved or it can take more time to be solved you could put a “Settings” link below the name of the plugin in plugin’s list. Is it a good idea? Is it possible? Does it function so? * I’ve deactivated the plugin and deleted its folder. I’ll wait for a new version. * Regards! * [callibeth](https://wordpress.org/support/users/callibeth/) * (@callibeth) * [12 years, 9 months ago](https://wordpress.org/support/topic/broken-update/#post-4117139) * I’ve had problems on 3 of about 15 sites. * One problem site was fixed by deleting the plugin, deactivating all other plugins, downloading the and activating the plugin, and then activating all the other plugins. * This process did not fix 2 of my sites, and I am unable to use the WP Security plugin. * I can’t find a common factor — different themes (both used by other successfully updated sites, different hosting companies,and any plugins they share are also shared by successfully updated sites. Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/broken-update/page/2/?output_format=md) [→](https://wordpress.org/support/topic/broken-update/page/2/?output_format=md) The topic ‘Broken update 4.0.1’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-security-scan_f2f2f2.svg) * [Acunetix WP Security](https://wordpress.org/plugins/wp-security-scan/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-security-scan/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-security-scan/) * [Active Topics](https://wordpress.org/support/plugin/wp-security-scan/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-security-scan/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-security-scan/reviews/) ## Tags * [menu](https://wordpress.org/support/topic-tag/menu/) * [settings](https://wordpress.org/support/topic-tag/settings/) * 17 replies * 10 participants * Last reply from: [Acunetix](https://wordpress.org/support/users/acunetix/) * Last activity: [12 years, 8 months ago](https://wordpress.org/support/topic/broken-update/page/2/#post-4117149) * Status: resolved