Title: Broken WordPress
Last modified: August 22, 2016

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# Broken WordPress

 *  [HaskellVineyards](https://wordpress.org/support/users/haskellvineyards/)
 * (@haskellvineyards)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/broken-wordpress-2/)
 * I have updated the WordPress backend to 4.1.1, but I think it’s broken. It does
   not show the drop-down lists on hover on the backend sidebar.
 * When I click on Appearance > Themes > Add New it does not load any themes, nor
   does the link Upload Theme work.
 * My site is [http://www.dombeya.co.za](http://www.dombeya.co.za)
    Please help!

Viewing 1 replies (of 1 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/broken-wordpress-2/#post-5881659)
 * try a few basic troubleshooting steps:
    – deactivating ALL plugins temporarily
   to see if this resolves the problem (plugin functions can interfere). If this
   works, re-activate them individually (one-by-one) to find the problematic plugin(
   s). – If that does not resolve the issue, try switching to the unedited default
   Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-
   specific issue (theme functions can interfere like plugins). – If that does not
   resolve the issue, try [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   via [FTP or SFTP ](http://codex.wordpress.org/FTP_Clients)or whatever file management
   application your host provides. Sometimes, an apparently inactive plugin can 
   still cause problems. – If all the above steps do not resolve the issue, then
   try **MANUAL** updating. Download a fresh copy of the WordPress .zip file to 
   your computer, unzip it, and use that to copy up all files and folders EXCEPT
   the wp-config.php file and the /wp-content/ directory. You may need to delete
   the old copies of files & folder on your server before uploading the new ones.
   Read the [Manual Update ](http://codex.wordpress.org/Updating_WordPress#Manual_Update)
   directions first. – **If you haven’t already done, always backup everything (
   including your database) before doing any actions, just in case something really
   goes wrong.**

Viewing 1 replies (of 1 total)

The topic ‘Broken WordPress’ is closed to new replies.

## Tags

 * [wordpress 4.1.1](https://wordpress.org/support/topic-tag/wordpress-4-1-1/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/broken-wordpress-2/#post-5881659)
 * Status: not resolved

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