Title: Browser problems
Last modified: August 31, 2016

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# Browser problems

 *  Resolved [opinio](https://wordpress.org/support/users/opinio/)
 * (@opinio)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/browser-problems-2/)
 * Hi,
 * After te last update, pop ups do not show up on Safari, Firefox. Only they show
   up on Chrome. Is that on purpuse or a bug?
 * Thanks
 * [https://wordpress.org/plugins/icegram/](https://wordpress.org/plugins/icegram/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/browser-problems-2/#post-7238451)
 * Hi,
 * Please provide your site url where the popup is live, so we can check it from
   our end.
 * Thanks,
    Nishit Shah Team Icegram
 *  Thread Starter [opinio](https://wordpress.org/support/users/opinio/)
 * (@opinio)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/browser-problems-2/#post-7238469)
 * Hi,
 * Here is the url:
 * [http://www.copcha.com](http://www.copcha.com)
 * Thanks
 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/browser-problems-2/#post-7238494)
 * Hi,
 * Thank You for noticing this issue and Sorry for the inconvenienced caused.
    Because
   of the font loading issue from Popup convert theme it is not appearing on your
   site.
 * Please contact us on our support system from [here](http://www.icegram.com/contact/).
   
   So we can provide you the fix and we also ensure you that we will add this fix
   in our next release version.
 * For time being you can change the Popup theme so it will start appearing on your
   site.
 * Thanks,
    Nishit Shah Team Icegram
 *  Thread Starter [opinio](https://wordpress.org/support/users/opinio/)
 * (@opinio)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/browser-problems-2/#post-7238510)
 * OK
 * I have contacted from the link you gave me and waiting for your reply.
 * Thanks.
 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/browser-problems-2/#post-7238525)
 * Hi,
 * We have provided the fix to you through our support system.
    So please check 
   and let us know how it goes.
 * Thanks,
    Nishit Shah Team Icegram
 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/browser-problems-2/#post-7238571)
 * Hi,
 * We are closing this ticket as the issue has been resolved.
 * Thanks,
    Nishit Shah Team Icegram

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Browser problems’ is closed to new replies.

 * ![](https://ps.w.org/icegram/assets/icon-128x128.gif?rev=3469073)
 * [Icegram Engage – Popups, Optins, CTAs & Lead Generation](https://wordpress.org/plugins/icegram/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/icegram/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/icegram/)
 * [Active Topics](https://wordpress.org/support/plugin/icegram/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/icegram/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/icegram/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Icegram](https://wordpress.org/support/users/icegram/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/browser-problems-2/#post-7238571)
 * Status: resolved