Title: Bug?
Last modified: May 25, 2020

---

# Bug?

 *  Resolved [kerdezo](https://wordpress.org/support/users/kerdezo/)
 * (@kerdezo)
 * [6 years ago](https://wordpress.org/support/topic/bug-292/)
 * Hi Friends,
 * WP 5.3.3
    GainWP 5.4.5. Php 7.1.33 Shared hosting with C-panel
 * My site and G Analytics account is working properly.
 * After standard installation step 8.”Click Save Access Code button”,no saving 
   process but an error message appears instead.
 * On “Google Analytics Errors & Debugging” page of the plugin there is the following
   description:
 *     ```
       Error Details
   
       Count: 1
   
       Last Error: 
       2020-05-25 14:46:08: Deconfin_IO_Exception: Connection timed out after 100001 milliseconds in /home/kolcsonz/public_html/wp-content/plugins/ga-in/tools/src/Deconfin/IO/Curl.php:126
       Stack trace:
       #0 /home/kolcsonz/public_html/wp-content/plugins/ga-in/tools/src/Deconfin/IO/Abstract.php(140): Deconfin_IO_Curl->executeRequest(Object(Deconfin_Http_Request))
       #1 /home/kolcsonz/public_html/wp-content/plugins/ga-in/tools/src/Deconfin/Auth/OAuth2.php(113): Deconfin_IO_Abstract->makeRequest(Object(Deconfin_Http_Request))
       #2 /home/kolcsonz/public_html/wp-content/plugins/ga-in/tools/src/Deconfin/Client.php(128): Deconfin_Auth_OAuth2->authenticate('4/0AGRYALXWTou2...', false)
       #3 /home/kolcsonz/public_html/wp-content/plugins/ga-in/admin/settings.php(1012): Deconfin_Client->authenticate('4/0AGRYALXWTou2...')
       #4 /home/kolcsonz/public_html/wp-includes/class-wp-hook.php(288): GAINWP_Settings::general_settings('')
       #5 /home/kolcsonz/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters('', Array)
       #6 /home/kolcsonz/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
       #7 /home/kolcsonz/public_html/wp-admin/admin.php(254): do_action('toplevel_page_g...')
       #8 {main}
   
       GAPI Error: 
       ```
   
 * Usual troubleshooting processes (delete and upload again plugin, other plugins
   switch off, etc.) done without result.
    I’m not an IT man but it looks like a
   http 28 error but I don’t know whether it derives from a bug, or server side 
   problem or something else?
 * Any help appreciated.
 * Thanks

Viewing 1 replies (of 1 total)

 *  Thread Starter [kerdezo](https://wordpress.org/support/users/kerdezo/)
 * (@kerdezo)
 * [6 years ago](https://wordpress.org/support/topic/bug-292/#post-12900827)
 * Hi,
 * Problem solved.
    It is not a bug. Server firewall settings caused the problem.

Viewing 1 replies (of 1 total)

The topic ‘Bug?’ is closed to new replies.

 * ![](https://ps.w.org/ga-in/assets/icon-256x256.png?rev=1893724)
 * [GAinWP Google Analytics Integration for WordPress](https://wordpress.org/plugins/ga-in/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ga-in/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ga-in/)
 * [Active Topics](https://wordpress.org/support/plugin/ga-in/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ga-in/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ga-in/reviews/)

 * 1 reply
 * 1 participant
 * Last reply from: [kerdezo](https://wordpress.org/support/users/kerdezo/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/bug-292/#post-12900827)
 * Status: resolved