Title: Bug found was eventually fixed
Last modified: February 4, 2021

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# Bug found was eventually fixed

 *  [deralict](https://wordpress.org/support/users/deralict/)
 * (@deralict)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/bug-found-was-eventually-fixed/)
 * I found a verified bug in the plugin almost immediately. The support team did
   fix it, but it took just under a month. I’ve been using it since, but now I’m
   chasing another bug—some users reporting that clicking the Activation Link that
   is emailed results in a “Something went wrong” message. The plugin would be fantastic
   if it worked, but my experience so far has been a bit troublesome. Support team,
   despite being slow, is competent…although it’s unfortunate to have to install
   an “AyeCode” plugin in order to get support. I may amend my review depending 
   on my experience with future bugs.
    -  This topic was modified 5 years, 4 months ago by [deralict](https://wordpress.org/support/users/deralict/).

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Paolo](https://wordpress.org/support/users/paoltaia/)
 * (@paoltaia)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/bug-found-was-eventually-fixed/#post-14005002)
 * Hi [@deralict](https://wordpress.org/support/users/deralict/),
 * I just had a look at your support ticket and I’m really sorry about that. Definitely
   sub-standard. We normally pride ourselves on giving a lot faster support and 
   I can clearly see that we dropped the ball with you.
 * That said, I can’t find a ticket from you about the second problem you are referring
   too. _Activation Link that is emailed results in a “Something went wrong” message._
   Was the ticket opened with a different email address?
 * About the AyeCode Connect plugin, it is not mandatory to get support. It’s only
   if you wish to access the support beacon and docs from within your site. We also
   use it to expedite the diagnostic of bugs and to manage your add-on licenses 
   for automatic updates.
 * There is nothing that can’t be done without it though.
 * Let me know about the new bug and I’ll make sure it doesn’t take a month to fix
   it.
 * Thanks

Viewing 1 replies (of 1 total)

The topic ‘Bug found was eventually fixed’ is closed to new replies.

 * ![](https://ps.w.org/userswp/assets/icon-256x256.png?rev=2784318)
 * [UsersWP - Front-end login form, User Registration, User Profile & Members Directory plugin for WP](https://wordpress.org/plugins/userswp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/userswp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/userswp/)
 * [Active Topics](https://wordpress.org/support/plugin/userswp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/userswp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/userswp/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Paolo](https://wordpress.org/support/users/paoltaia/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/bug-found-was-eventually-fixed/#post-14005002)