Title: Bug menu
Last modified: September 20, 2022

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# Bug menu

 *  Resolved [nded](https://wordpress.org/support/users/nded/)
 * (@nded)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/bug-menu-2/)
 * Hello,
    I just updated my template “Neve” and as I have all the tabs of my menu
   open. There is “dropdown-open” added to the “submenu”. Is it a bug due to the
   template update? The link of my site is a link in development and not in production…
   Thanks for your help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbug-menu-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [luciamarinescu](https://wordpress.org/support/users/luciamarinescu/)
 * (@luciamarinescu)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/bug-menu-2/#post-16027364)
 * Hi [@nded](https://wordpress.org/support/users/nded/)!
 * We were able to identify this issue with the mega menu. Until we release a fix
   for this, you could try to fix it in one of the following ways. If you’re using
   the old skin of the theme, please update to the new one, since the old skin is
   not supported anymore, and check if it helps. You can find our documentation 
   about the new skin [here](https://docs.themeisle.com/article/1388-neve-3-0-core-design).
   Another option would be to disable [this toggle](https://vertis.d.pr/NEb5md) 
   when editing the Primary Menu in the Customizer. Also, rolling back to the previous
   version of the theme should help fix this as well. Thanks for pointing it out!
 * Have a nice day!
 *  [kaura](https://wordpress.org/support/users/kaura/)
 * (@kaura)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/bug-menu-2/#post-16030049)
 * I had the same problem with the dropdown menu after updating the theme, and toggling
   the “Expand first level of dropdowns when menu is in mobile menu content” option
   fixed it for now. Thanks for help!
 *  [bmrtrek](https://wordpress.org/support/users/bmrtrek/)
 * (@bmrtrek)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/bug-menu-2/#post-16033178)
 * Hello, same problem on my website :
 * [https://www.bmrtrek.re/](https://www.bmrtrek.re/)
 * Problem with “expand first level of dropdown”.
 * If I check it, menu stays dropped down even on computer.
 * If I uncheck it, the last sub menu are not visible on mobile (I can’t scroll 
   down to the bottom item after ” LE BLOG”… Thank to correct that soon !
 * For now, it’s unchecked.
 *  [bmrtrek](https://wordpress.org/support/users/bmrtrek/)
 * (@bmrtrek)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/bug-menu-2/#post-16033184)
 * NOTE : Same problem with rollback previous version….
 *  [luciamarinescu](https://wordpress.org/support/users/luciamarinescu/)
 * (@luciamarinescu)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/bug-menu-2/#post-16037885)
 * Hi [@bmrtrek](https://wordpress.org/support/users/bmrtrek/)!
 * If you’d like to roll back to the previous version, please clear the cache after
   doing so and check if it helps. Until we release a fix for this issue, you could
   add the code below in the Additional CSS section within the Customizer to show
   all the menu items when the menu is expanded on a mobile device.
 *     ```
       @media(max-width: 768px){
           div#header-menu-sidebar-inner {
               max-height: 500px !important;
           }
       }
       ```
   
 * Have a nice day!
 *  [bmrtrek](https://wordpress.org/support/users/bmrtrek/)
 * (@bmrtrek)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/bug-menu-2/#post-16049232)
 * Hello,
    I rolled Back 3.4.0 added this code toggle OFF “drowdown menu”.
 * So it was OK on laptop, and menu not working on mobile. (menu close when touching
   link Item)
 * I just see there is the 3.4.2 version.
    I update the theme. I Toggle ON dropdown
   menu. Delete the additional CSS Clear the cache (with WP rocket) It’s still OK
   on laptop (good !) But the mobile menu still don’t work. Exactly same behaviour:
   not dropping down automaticaly, closing on click.
 * Thank for your help.
 *  [luciamarinescu](https://wordpress.org/support/users/luciamarinescu/)
 * (@luciamarinescu)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/bug-menu-2/#post-16065539)
 * Hi [@bmrtrek](https://wordpress.org/support/users/bmrtrek/)!
 * I checked your site again and that issue doesn’t seem to be related to Neve. 
   Also, I am not able to replicate it on my test instance. Please deactivate all
   the plugins, starting with WP Rocket and other caching/optimization plugins you
   may have and check if the issue persists. To do this safely, please install the
   [Health Check & Troubleshooting plugin](https://wordpress.org/plugins/health-check/),
   enable the troubleshooting mode which will deactivate all plugins and check if
   the issue persists. If the problem doesn’t occur anymore, it means it was indeed
   caused by a plugin conflict and you should reactivate the plugins one by one,
   until you find the culprit. Then, replace that plugin with an alternative one.
 * I hope this helps!
 *  [bmrtrek](https://wordpress.org/support/users/bmrtrek/)
 * (@bmrtrek)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/bug-menu-2/#post-16066295)
 * Yeah, thanks for the help and the tip !!!
    Effectively it was a plugin problem:
   Sticky Menu.
 * I replaced it by myStickymenu plugin in. No more dropdown problem !
 * I still have a small problem : when rescaling the window on laptop, or changing
   portrait/landscape on mobile, the width of the menu do not follow… until I refresh
   the page.
 * Do you have a better sticky menu solution perfectly compatible with Neve ?
    Or,
   could you just add this feature on the next update ? 🙂
 * Thanx a lot !
 *  [Kush](https://wordpress.org/support/users/kushnamdev/)
 * (@kushnamdev)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/bug-menu-2/#post-16082137)
 * Hey [@bmrtrek](https://wordpress.org/support/users/bmrtrek/),
 * Thanks for reaching out.
 * I checked your website and it doesn’t look like an issue to me as when I tried
   rescaling your website window, the width of the menu appeared to be normal, Check
   [Here](https://www.loom.com/share/e3bd7a7897f8470e9b3aafab34d16da2). If you still
   have this issue please try clearing the cache of your browser or try replicating
   this from a different device or browser.
 * Also, share some screenshots or a screencast video in the next reply so that 
   we can have a close look.
 * Thanks and Regards

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Bug menu’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/neve/4.2.4/screenshot.png)
 * Neve
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 * 9 replies
 * 5 participants
 * Last reply from: [Kush](https://wordpress.org/support/users/kushnamdev/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/bug-menu-2/#post-16082137)
 * Status: resolved