Title: *BUG* Reset button does not work (PRO Support)
Last modified: August 30, 2016

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# *BUG* Reset button does not work (PRO Support)

 *  Resolved [number333](https://wordpress.org/support/users/number333/)
 * (@number333)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/bug-reset-button-does-not-work-pro-support/)
 * *BUG* Reset button does not work (PRO Support)
 * When a user performs a search they are brought to a more focused area of the 
   map. Example Florida. This is normal. The map has a RESET button. When clicked
   this should reset the map back to the default view. This does not happen. It 
   only zooms out a few levels. Furthermore it does not close any open info windows.
   The RESET buttons should reset the map and close any open windows not just zoom
   out a few levels.
 * This is being posted on this forum and not the developer site because of the 
   lack of support and heavy moderation. It has taken several days just to get your
   post approved let alone a response. When support requests are posted here we 
   get a response in about 24 hours.
 * [https://wordpress.org/plugins/wp-google-maps/](https://wordpress.org/plugins/wp-google-maps/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [WPGMaps](https://wordpress.org/support/users/wpgmaps/)
 * (@wpgmaps)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/bug-reset-button-does-not-work-pro-support/#post-6610862)
 * Hi there
 * My sincerest apologies for slow response times as of late.
 * As we cannot provide support for the Pro version of the plugin on WordPress.org’s
   forums, I will respond to your topics on our Pro version’s forums.
 * If possible, please get in touch with me via the contact page and mark the subject
   as **URGENT** so that I can sort these issues out for you as soon as possible.
 * I apologize for the inconvenience caused.

Viewing 1 replies (of 1 total)

The topic ‘*BUG* Reset button does not work (PRO Support)’ is closed to new replies.

 * ![](https://ps.w.org/wp-google-maps/assets/icon-256x256.png?rev=3058363)
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 * 1 reply
 * 2 participants
 * Last reply from: [WPGMaps](https://wordpress.org/support/users/wpgmaps/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/bug-reset-button-does-not-work-pro-support/#post-6610862)
 * Status: resolved