Title: BUG: “reset password” link does not function
Last modified: June 30, 2022

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# BUG: “reset password” link does not function

 *  Resolved [donalhunt](https://wordpress.org/support/users/donalhunt/)
 * (@donalhunt)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/bug-reset-password-link-does-not-function/)
 * This was reported nearly 12 months ago but still seems to be broken in the latest
   release. Are there plans to address this?
 * Will take a look at the code base shortly to understand what caused the issue(
   it did work fine at one point afaik).
 * The workaround provided last year ([https://wordpress.org/support/topic/pmpro-plugin-causing-reset-password-link-not-to-function/](https://wordpress.org/support/topic/pmpro-plugin-causing-reset-password-link-not-to-function/))
   does work but would be good to get this fixed. 🙂
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbug-reset-password-link-does-not-function%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Matthew Roller](https://wordpress.org/support/users/kidsonlychiro/)
 * (@kidsonlychiro)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/bug-reset-password-link-does-not-function/#post-15789035)
 * We are on Version 2.8.3 and someone used it recently and it worked on our system.
   
   I am pretty sure it was on this version. I got an email notification on June 
   27th. My plugins are updated automatically nightly. It looks like we have been
   running 2.8.3 since May.
 *  Thread Starter [donalhunt](https://wordpress.org/support/users/donalhunt/)
 * (@donalhunt)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/bug-reset-password-link-does-not-function/#post-15790378)
 * Also on 2.8.3.
 * I suspect our installation is broken (it was migrated from another host in the
   past year and has had a few odd behaviours since). 🙁
 * Thanks for the reply – it’s helpful. 🙂
 *  Plugin Support [Mary Mojisola Job](https://wordpress.org/support/users/mariaojob/)
 * (@mariaojob)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/bug-reset-password-link-does-not-function/#post-15805361)
 * [@donalhunt](https://wordpress.org/support/users/donalhunt/), do you still need
   help with this, please?
 * If yes, the page you linked to under the need help with is not the right link,
   please. I looked at your other ticket, can you confirm you still have the “Use
   WordPress Default” as your login page?
 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/bug-reset-password-link-does-not-function/#post-15808947)
 * Just to add on what Mary has said, the frontend login page for Paid Memberships
   Pro only works for the `[pmpro_login]` shortcode. If you have your Log In page
   set to a page that uses other frontend login shortcodes it’s not going to work
   as we use custom query parameters to swap out the form type for login, lost or
   reset password etc.
 * I recommend in setting your Log In page inside Paid Memberships Pro to either
   be the login page that uses the Paid Memberships Pro shortcode, or if you are
   using a different login shortcode plugin to set the page to “Use WordPress Default”
   as the other plugin will handle the redirects and form types in their own container.
 * We are looking at this in the near future to make it more stable when using different
   plugins and login redirections.
 * I hope this helps clear things up.
 *  Thread Starter [donalhunt](https://wordpress.org/support/users/donalhunt/)
 * (@donalhunt)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/bug-reset-password-link-does-not-function/#post-15840249)
 * We are only using the Paid Memberships Pro shortcode. As a workaround we’ve set
   the page to “Use WordPress Default”.
 * Have a second related issue that I’ll post about now.
 *  Thread Starter [donalhunt](https://wordpress.org/support/users/donalhunt/)
 * (@donalhunt)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/bug-reset-password-link-does-not-function/#post-15840411)
 * This is also fixed by the solution on [https://wordpress.org/support/topic/the-rest-api/](https://wordpress.org/support/topic/the-rest-api/)
 * Hopefully it helps someone else down the road. =)

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘BUG: “reset password” link does not function’ is closed to new replies.

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## Tags

 * [auth](https://wordpress.org/support/topic-tag/auth/)
 * [login](https://wordpress.org/support/topic-tag/login/)
 * [page settings](https://wordpress.org/support/topic-tag/page-settings/)
 * [pages](https://wordpress.org/support/topic-tag/pages/)
 * [password reset](https://wordpress.org/support/topic-tag/password-reset/)
 * [passwords](https://wordpress.org/support/topic-tag/passwords/)

 * 6 replies
 * 4 participants
 * Last reply from: [donalhunt](https://wordpress.org/support/users/donalhunt/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/bug-reset-password-link-does-not-function/#post-15840411)
 * Status: resolved