Bug upon category rules

  • Resolved ewoolution

    (@ewoolution)


    3 years, 4 months ago

    Hey, we’re using category based rules just like “Buy at least products from category A and get a discount (on just these items) of about 15%”.

    However, the filter triggers correctly. But the discount is not for all products (of category A). Just one item is discounted.

    Image you’d add Product 1 to cart and Product 2. Both of them belong to category A. Then the discount is just being applied for either Product 1 or Product 2. But not for both of them.

    How do we fix that issue?

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  • sangeethasrinivasan

    (@sangeethasrinivasan)

    3 years, 4 months ago

    Hi,

    Thank you for reaching out.

    I guess you are trying to apply discount on 1 product from Category A, if customer buys 2 products from the same Category A.

    In that case, have you setup something like this ? -> https://nimb.ws/KrPTOz

    Can you please open a support ticket here ->  https://www.flycart.org/support with screenshots of rule setup, cart page screenshot indicating the issue and site URL, so that we can quickly check and assist you accordingly?

    Thanks
    Team Flycart

Viewing 1 replies (of 1 total)

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