Title: Bug when saving the data
Last modified: May 20, 2023

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# Bug when saving the data

 *  Resolved [conseilsmarketing](https://wordpress.org/support/users/conseilsmarketing/)
 * (@conseilsmarketing)
 * [3 years ago](https://wordpress.org/support/topic/bug-when-saving-the-data/)
 * Hi
 * I tried to backup the wordpress site but it failed at something like 90%.
 * Here is the error message : BMI-CmAwp8Ai-49619
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [3 years ago](https://wordpress.org/support/topic/bug-when-saving-the-data/#post-16757398)
 * Hello [@conseilsmarketing](https://wordpress.org/support/users/conseilsmarketing/),
 * Can you please check the plugin section “Manage & Restore backups” – see if the
   backup file is actually listed there, because it might be that it was actually
   finished.
 * If not, please do the following:
    1. Go to “Other options” section
    2. Change backup method: [https://prnt.sc/1s1ofpa](https://prnt.sc/1s1ofpa)
    3. Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31)
    4. Save “Other options” section
    5. Force stop both processes: [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm)
 * When you do that, try to run your backup once again.
 * Let me know if that worked for you 🙂
   Thank you!
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [3 years ago](https://wordpress.org/support/topic/bug-when-saving-the-data/#post-16776334)
 * Hey [@conseilsmarketing](https://wordpress.org/support/users/conseilsmarketing/),
 * We haven’t heard from you since, so I’ll assume that the issue is resolved and
   will close this support ticket. If you face any new issues, please feel free 
   to open a new ticket.
 * Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Bug when saving the data’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [MixHa](https://wordpress.org/support/users/mixha/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/bug-when-saving-the-data/#post-16776334)
 * Status: resolved