Title: Bug with the plugin
Last modified: April 6, 2017

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# Bug with the plugin

 *  Resolved [tom1975](https://wordpress.org/support/users/tom1975/)
 * (@tom1975)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/bug-with-the-plugin/)
 * Hello,
 * In my site [in this page](http://www.snl-solutions.co.il/lyi-01/) (for example)
   I have a problem when I try to use the Yoast seo plugin.
 * I’m using the Canvasio3D Pro plugin:
    When the Yoast SEO plugin is off – the 
   3D model works ok. When I turn on the Yoast SEO plugin – The 3D model don’t work…
 * The answer that I got from the Canvasio3D Pro support:
    we have checked your 
   website and did not finded eny errors in the Canvasio3D Plugin.
 * 1. Canvasio3D Pro runs in the Backend when the SEO Plugin is activated (Image1.
   png)
 * 2. When the SEO Plugin is not activated, the Canvasio3D window is seen in the
   Page. (Image2.png)
    (HTML: The “3D-Window” is inside: <div class=”elementor-widget-
   container”> … <div class”wrap” align=”center”> )
 * 3. By activating the SEO Plugin, the HTML code in the page changes and the “Code-
   Box” where the HTML-Code for the 3D-Window should be, is empty now. (Image3.png).
   So, there is now no more “a program code call” to show the Canvasio3D Window.
 * We do not know where this problem come from, but it must be a problem with the
   theme that runs in wordpress maybe in combination with the SEO-Plugin.
 * I contacted my theme support and after there check they told me that the problem
   is with your plugin.
 * Can you help me please and solve this issue?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [amboutwe](https://wordpress.org/support/users/amboutwe/)
 * (@amboutwe)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/bug-with-the-plugin/#post-9029010)
 * Please check the browser console for JavaScript errors.
 * [How to find JavaScript errors with your browsers console?](https://kb.yoast.com/kb/how-to-find-javascript-errors-with-your-browsers-console/#utm_source=support&utm_medium=forum&utm_campaign=support-link)
 *  Thread Starter [tom1975](https://wordpress.org/support/users/tom1975/)
 * (@tom1975)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/bug-with-the-plugin/#post-9039569)
 * No errors.
 * What’s next?
 *  Plugin Support [amboutwe](https://wordpress.org/support/users/amboutwe/)
 * (@amboutwe)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/bug-with-the-plugin/#post-9041858)
 * Can you please submit the issue to our [GitHub repository for Yoast SEO](https://github.com/Yoast/wordpress-seo/issues)?
   Thanks!
 * As the issue is a conflict with a pro/paid plugin, we highly recommend sending
   a link to the reported issue to the development or support team of the other 
   plugin. Having both teams work together on the issue is a benefit to you since
   we may not have a copy of the paid plugin to reproduce the issue.
 * If you have not submitted an issue previously, this [guide](https://kb.yoast.com/kb/how-to-write-a-good-bug-report/#utm_source=support&utm_medium=forum&utm_campaign=support-link)
   will help you submit a complete report which may result in a faster resolution.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Bug with the plugin’ is closed to new replies.

 * ![](https://ps.w.org/wordpress-seo/assets/icon-256x256.gif?rev=3419908)
 * [Yoast SEO - Advanced SEO with real-time guidance and built-in AI](https://wordpress.org/plugins/wordpress-seo/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-seo/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordpress-seo/)
 * [Active Topics](https://wordpress.org/support/plugin/wordpress-seo/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-seo/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordpress-seo/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [amboutwe](https://wordpress.org/support/users/amboutwe/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/bug-with-the-plugin/#post-9041858)
 * Status: resolved