Title: Bug with theme customization?
Last modified: August 24, 2016

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# Bug with theme customization?

 *  [cotelouis](https://wordpress.org/support/users/cotelouis/)
 * (@cotelouis)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/bug-with-theme-customization/)
 * I just listed my WordPess version as 4.2, but my problem was also present in 
   version 4.1.2.
 * I installed WP Subscribe yesterday and noticed that whenever the WP Subscribe
   plugin is activated, all my theme customization options were missing. When I 
   deactivate WP Subscribe, I can customize my theme again (through the Appearance
   > Customize menu)
 * I am using the Genesis framework and a theme purchased through Studio Press.
 * [https://wordpress.org/plugins/wp-subscribe/](https://wordpress.org/plugins/wp-subscribe/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [aconant](https://wordpress.org/support/users/aconant/)
 * (@aconant)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/bug-with-theme-customization/#post-6050514)
 * Hello! I’m having the same problem, please help!
 *  [aconant](https://wordpress.org/support/users/aconant/)
 * (@aconant)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/bug-with-theme-customization/#post-6050515)
 * I’m using Customiser Pro, theme customiser won’t load when WP-subscribe plugin
   is active.
 *  [michellelyl](https://wordpress.org/support/users/michellelyl/)
 * (@michellelyl)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/bug-with-theme-customization/#post-6050521)
 * I had the same problem too. Where is support?
 *  [michellelyl](https://wordpress.org/support/users/michellelyl/)
 * (@michellelyl)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/bug-with-theme-customization/#post-6050522)
 * hey guys,
 * I found answers from their forum, and now the theme customizer works fine.
    Hope
   it helps. See the answer below.
 * Hello,
 * This is a bug in the plugin that is fixed in the latest versions.
 * In the file js/wp-subscribe-admin.js, locate this line
    $( document ).on( ‘widget-
   added widget-updated’, onFormUpdate );
 * Add // to the beginning of the line to comment it out:
    // $( document ).on( ‘
   widget-added widget-updated’, onFormUpdate );
 * Then the theme customizer should work after refreshing the page. If it’s not 
   working, please try clearing the browser cache.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Bug with theme customization?’ is closed to new replies.

 * ![](https://ps.w.org/wp-subscribe/assets/icon-256x256.png?rev=2717363)
 * [WP Subscribe](https://wordpress.org/plugins/wp-subscribe/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-subscribe/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-subscribe/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-subscribe/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-subscribe/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-subscribe/reviews/)

## Tags

 * [theme customize](https://wordpress.org/support/topic-tag/theme-customize/)

 * 4 replies
 * 3 participants
 * Last reply from: [michellelyl](https://wordpress.org/support/users/michellelyl/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/bug-with-theme-customization/#post-6050522)
 * Status: not resolved