Title: Bug with WP comment trigger Last modified: June 20, 2021 --- # Bug with WP comment trigger * Resolved [sanaconeltantra](https://wordpress.org/support/users/sanaconeltantra/) * (@sanaconeltantra) * [4 years, 11 months ago](https://wordpress.org/support/topic/bug-with-wp-comment-trigger/) * Hi guys! Great plugin so far. My only issue is with the trigger _A user submits a comment on a post_. When I click on **a post**, I get a circle icon looping infinitely next to **Post type**. No issue retrieving the post types for other triggers like_ A user publishes a type of post_. I tried with Twenty Nineteen and all plugins deactivated with no luck so it looks like a bug to me but I’m no expert 🙂 Let me know what I can try, thanks. Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [Uncanny Owl](https://wordpress.org/support/users/uncannyowl/) * (@uncannyowl) * [4 years, 11 months ago](https://wordpress.org/support/topic/bug-with-wp-comment-trigger/#post-14575092) * Hi [@sanaconeltantra](https://wordpress.org/support/users/sanaconeltantra/) , * Sorry to hear about the issue! We haven’t seen other issues with that trigger, but I wonder if you could try right-clicking the page, choosing Inspect, and letting us know what you see in the Javascript Console tab when you get that loading icon. I can also get our developers to comment Monday. I can’t reproduce it in our test environment with the same trigger, so if you do see any related errors in the server error log that would be really helpful to know too. * Thread Starter [sanaconeltantra](https://wordpress.org/support/users/sanaconeltantra/) * (@sanaconeltantra) * [4 years, 11 months ago](https://wordpress.org/support/topic/bug-with-wp-comment-trigger/#post-14576468) * Thanks for your quick reply. I do have this error triggered in the console when I click on _a post_ and same error on another unused website which is still on WP 5.5.5 : load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils, underscore,backbone,moxiejs,plupload&ver=5.7.2:2 POST [https://mycsite/wp-admin/admin-ajax.php](https://mycsite/wp-admin/admin-ajax.php) 400 send @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils, underscore,backbone,moxiejs,plupload&ver=5.7.2:2 ajax @ load-scripts.php?c=0& load[chunk_0]=jquery-core,jquery-migrate,utils,underscore,backbone,moxiejs,plupload& ver=5.7.2:2 s.ajax.s.ajax @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery- migrate,utils,underscore,backbone,moxiejs,plupload&ver=5.7.2:5 x @ Utilities. js:1461 value @ Field.js:1236 a @ Field.js:1094 (anonymous) @ Field.js:1153 dispatch @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils,underscore, backbone,moxiejs,plupload&ver=5.7.2:2 v.handle @ load-scripts.php?c=0&load[chunk_0] =jquery-core,jquery-migrate,utils,underscore,backbone,moxiejs,plupload&ver=5.7.2: 2 trigger @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils, underscore,backbone,moxiejs,plupload&ver=5.7.2:2 (anonymous) @ load-scripts.php? c=0&load[chunk_0]=jquery-core,jquery-migrate,utils,underscore,backbone,moxiejs, plupload&ver=5.7.2:2 each @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery- migrate,utils,underscore,backbone,moxiejs,plupload&ver=5.7.2:2 each @ load-scripts. php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils,underscore,backbone,moxiejs, plupload&ver=5.7.2:2 trigger @ load-scripts.php?c=0&load[chunk_0]=jquery-core, jquery-migrate,utils,underscore,backbone,moxiejs,plupload&ver=5.7.2:2 value @ Field.js:1394 (anonymous) @ ItemOptions.js:91 each @ load-scripts.php?c=0&load[ chunk_0]=jquery-core,jquery-migrate,utils,underscore,backbone,moxiejs,plupload& ver=5.7.2:2 value @ ItemOptions.js:79 value @ ItemOptions.js:59 ItemOptions @ ItemOptions.js:35 (anonymous) @ ItemHeaderSentence.js:100 dispatch @ load-scripts. php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils,underscore,backbone,moxiejs, plupload&ver=5.7.2:2 v.handle @ load-scripts.php?c=0&load[chunk_0]=jquery-core, jquery-migrate,utils,underscore,backbone,moxiejs,plupload&ver=5.7.2:2 * Thread Starter [sanaconeltantra](https://wordpress.org/support/users/sanaconeltantra/) * (@sanaconeltantra) * [4 years, 11 months ago](https://wordpress.org/support/topic/bug-with-wp-comment-trigger/#post-14576500) * FYI I get the same error with this trigger _A user’s post receives a comment_ so it looks related to comments only. No problem to trigger that event when using AutomatorWP but I’d rather use your plugin 🙂 NB : I don’t have anything written in the error or debug logs on the server. - This reply was modified 4 years, 11 months ago by [sanaconeltantra](https://wordpress.org/support/users/sanaconeltantra/). * Plugin Author [Uncanny Owl](https://wordpress.org/support/users/uncannyowl/) * (@uncannyowl) * [4 years, 11 months ago](https://wordpress.org/support/topic/bug-with-wp-comment-trigger/#post-14584071) * Sorry [@sanaconeltantra](https://wordpress.org/support/users/sanaconeltantra/), we did trace the issue. It happens because for this trigger there is unfortunately a dependency on the Pro version that shouldn’t be there, that’s why we couldn’t immediately reproduce it and why we probably haven’t seen other reports. We are in the process of making changes on our side but we will probably hold on a public fix until 3.1. In the interim, are you okay if we provide modified files for you to upload to your environment so that you will be able to use this properly? * Thread Starter [sanaconeltantra](https://wordpress.org/support/users/sanaconeltantra/) * (@sanaconeltantra) * [4 years, 11 months ago](https://wordpress.org/support/topic/bug-with-wp-comment-trigger/#post-14584098) * [@uncannyowl](https://wordpress.org/support/users/uncannyowl/) I am glad you could reproduce the error. Yes of course I can upload an unofficial version in the meantime thanks! * Plugin Author [Uncanny Owl](https://wordpress.org/support/users/uncannyowl/) * (@uncannyowl) * [4 years, 11 months ago](https://wordpress.org/support/topic/bug-with-wp-comment-trigger/#post-14592381) * Thanks for your patience. A fix for you to try has been made available here: [https://we.tl/t-MhNEmtL0Dw](https://we.tl/t-MhNEmtL0Dw) * You can upload that by FTP, replacing the existing version, at this location: wp-content\plugins\uncanny-automator\src\integrations\wp\helpers * Please let us know if you continue to experience any issues after that change. * Thread Starter [sanaconeltantra](https://wordpress.org/support/users/sanaconeltantra/) * (@sanaconeltantra) * [4 years, 11 months ago](https://wordpress.org/support/topic/bug-with-wp-comment-trigger/#post-14594421) * Great! Thanks for the quick fix, it works perfectly 🙂 Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Bug with WP comment trigger’ is closed to new replies. * ![](https://ps.w.org/uncanny-automator/assets/icon.svg?rev=2769432) * [Uncanny Automator - Easy Automation, Integration, Webhooks & Workflow Builder Plugin](https://wordpress.org/plugins/uncanny-automator/) * [Frequently Asked Questions](https://wordpress.org/plugins/uncanny-automator/#faq) * [Support Threads](https://wordpress.org/support/plugin/uncanny-automator/) * [Active Topics](https://wordpress.org/support/plugin/uncanny-automator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/uncanny-automator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/uncanny-automator/reviews/) ## Tags * [comment](https://wordpress.org/support/topic-tag/comment/) * [trigger](https://wordpress.org/support/topic-tag/trigger/) * 7 replies * 2 participants * Last reply from: [sanaconeltantra](https://wordpress.org/support/users/sanaconeltantra/) * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/bug-with-wp-comment-trigger/#post-14594421) * Status: resolved