Title: Bug: WordPress Lightboxes Are Disabled
Last modified: October 14, 2017

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# Bug: WordPress Lightboxes Are Disabled

 *  [RB](https://wordpress.org/support/users/heavensdisciples/)
 * (@heavensdisciples)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/bug-wordpress-lightboxes-are-disabled/)
 * WordPress lightboxes are now disabled when the plugin is activated.
 * For examples:
    – If I’m on the Plugins page in WP Admin and click on “View details”
   for a plugin, the TB_overlayBG displays but the lightbox doesn’t display. – If
   I’m on the Updates Dashboard and checkmark an update to process, the TB_overlayBG
   displays and I’m unable to select an option to process the update.
 * These issues were resolved by deactivating the “WassUp Real Time Analytics” plugin.
   Could you please review this issue? Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [rlcesar](https://wordpress.org/support/users/rlcesar/)
 * (@rlcesar)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/bug-wordpress-lightboxes-are-disabled/#post-9616139)
 * Same issue for me. I tried to deactivate the plugin, and all works properlly.
 *  [CharlyLeetham](https://wordpress.org/support/users/charlyleetham/)
 * (@charlyleetham)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/bug-wordpress-lightboxes-are-disabled/#post-9630117)
 * The issue is in wp-content/plugins/wassup/js/thickbox/thickbox.css
    Line 12: 
   display is set to none.
 * Changing this fixes the TB_overlayBG issue but there are still formatting issues
   introduced by the css file on the overlays.
 * The issue appears to be in /wp-content/plugins/wassup/lib/wassup.class.php line
   2537 where the variable $menuarg is force set. This is forcing the wassup plugin
   to load the ‘custom thickbox’ styles regardless of which admin page is loaded.
 * I commented out line 2537
    //$menuarg=”wassup”;
 * And the problem was resolved.
 * Of course, this will be overwritten if the plugin is reinstalled or updated and
   the problem not resolved.
 *  [simonothen](https://wordpress.org/support/users/simonothen/)
 * (@simonothen)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/bug-wordpress-lightboxes-are-disabled/#post-9630431)
 * yes thank you that fixed it ,,,,
 *  Thread Starter [RB](https://wordpress.org/support/users/heavensdisciples/)
 * (@heavensdisciples)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/bug-wordpress-lightboxes-are-disabled/#post-9630777)
 * Thanks for the info, Charly.
 *  [tesseract5](https://wordpress.org/support/users/tesseract5/)
 * (@tesseract5)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/bug-wordpress-lightboxes-are-disabled/#post-9694237)
 * Thanks for the fix!
 *  [settorezero](https://wordpress.org/support/users/settorezero/)
 * (@settorezero)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/bug-wordpress-lightboxes-are-disabled/#post-9831324)
 * Thanks for the info. I had the same problem and now I’ve fixed following the 
   tip of CharlyLeetham. Hope developer will fix it in the next revision

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Bug: WordPress Lightboxes Are Disabled’ is closed to new replies.

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 * 6 replies
 * 6 participants
 * Last reply from: [settorezero](https://wordpress.org/support/users/settorezero/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/bug-wordpress-lightboxes-are-disabled/#post-9831324)
 * Status: not resolved