Title: buggy plugin!
Last modified: March 7, 2021

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# buggy plugin!

 *  Resolved [seabusch](https://wordpress.org/support/users/seabusch/)
 * (@seabusch)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/buggy-plugin-17/)
 * Dear Guys,
 * I wrote you two emails and you never responded.
    I tried to enter your support
   system with the license code but your system denied.
 * What is buggy:
    preview doesn’t work. took a while to see that on life site things
   are working. but it is annoying to save and jump to life site! documentation 
   is basic and no information for devs.
 * auto population of fields in this plugin even doesn’t work or if so there is 
   no doc…
 * I’ve send my mails to [support@stylemixthemes.com](https://wordpress.org/support/topic/buggy-plugin-17/support@stylemixthemes.com?output_format=md)?
   that should reach you …
 * best
    stephan

Viewing 1 replies (of 1 total)

 *  [supportstylemix](https://wordpress.org/support/users/supportstylemix/)
 * (@supportstylemix)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/buggy-plugin-17/#post-14159194)
 * Hello,
    Thank you for reaching out to us! Thanks for reporting it. We are currently
   working on the plugin improvements and there will be changes in the nearest update.
   The development team is working on the issue requested. However, the preview 
   issue might occur when there is a conflict with your theme or third-party plugins
   such as caching/optimizing/miniyfing. Another case might happen when you assign
   the minus values to the option values (Dropdown, Checkbox, Radio Button, Toggle
   button). Please review this guide: [https://docs.stylemixthemes.com/f-a-q/how-to-activate-plugin-support](https://docs.stylemixthemes.com/f-a-q/how-to-activate-plugin-support).
   It seems you used the wrong license key. You need to use the freemius publiс 
   key that you can find in your Freemius dashboard.
 * Note: Please be kindly informed that we only support our clients by our Support
   Platform, not by email, not by chat, not by calls, not by video conferences.
 * Best regards

Viewing 1 replies (of 1 total)

The topic ‘buggy plugin!’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [supportstylemix](https://wordpress.org/support/users/supportstylemix/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/buggy-plugin-17/#post-14159194)
 * Status: resolved