Title: Bugs
Last modified: August 31, 2016

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# Bugs

 *  [chris7900](https://wordpress.org/support/users/chris7900/)
 * (@chris7900)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/bugs-45/)
 * This plugin has several bugs. Unfortunately the author is not active nor replying
   to any message.
 * 1. On individual product pages, once we add a fee or discount selecting a certain
   payment gateway (by clicking on the small tick box), it doesn’t save the first
   time. You have to go a second time and check all the boxes and save again.
 * 2. If a customer chooses a payment method at the checkout page which has a discount
   or fee and their payment fails and once they get re-directed back to the order
   received/fail page or my account page, this discount or fee doesn’t get removed/
   refreshed if they select a different payment method which doesn’t have a discount
   or fee.
 * I even purchased the pro version and sent them mails, no response.
 * [https://wordpress.org/plugins/checkout-fees-for-woocommerce/](https://wordpress.org/plugins/checkout-fees-for-woocommerce/)

Viewing 11 replies - 1 through 11 (of 11 total)

 *  [Valentin Solovjov](https://wordpress.org/support/users/solovjov/)
 * (@solovjov)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/bugs-45/#post-7052547)
 * Hi,
 * we are really sorry for the delay, we are planning to make a release with fixes
   early next week.
 * BR,
    Val
 *  Thread Starter [chris7900](https://wordpress.org/support/users/chris7900/)
 * (@chris7900)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/bugs-45/#post-7052757)
 * Hi Val,
 * glad to see someone back in this plugin. When an we expect the update this week?
   Thanks!
 *  [Valentin Solovjov](https://wordpress.org/support/users/solovjov/)
 * (@solovjov)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/bugs-45/#post-7052763)
 * Hi,
 * yes, we are working on it, update planned for the end of this week.
 * BR,
    Val
 *  [Valentin Solovjov](https://wordpress.org/support/users/solovjov/)
 * (@solovjov)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/bugs-45/#post-7052780)
 * Hi Chris,
 * sorry but we could not reproduce these problem on our test server, could you 
   please tell us ticket number if you get that. Or just resend your original message
   to [support@coder.fm](https://wordpress.org/support/topic/bugs-45/support@coder.fm?output_format=md),
   and we will continue investigating this problem.
 * We will need versions of Checkout Fees and Discounts for WooCommerce, WordPress,
   WooCommerce also what theme do you use.
 * BR,
    Val
 *  Thread Starter [chris7900](https://wordpress.org/support/users/chris7900/)
 * (@chris7900)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/bugs-45/#post-7052787)
 * We are using the 1.3.0 latest pro version. We’re also using latest of woocommerce,
   wordpress and all other plugins are also up-to-date. These 2 issues are still
   active. We’re using MediaCenter Woo Theme.
 *  [Valentin Solovjov](https://wordpress.org/support/users/solovjov/)
 * (@solovjov)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/bugs-45/#post-7052791)
 * Hi,
 * are problem still exist in new updated version of Checkout Fees and Discounts
   for WooCommerce 2.0.0?
 * BR,
    Val
 *  Thread Starter [chris7900](https://wordpress.org/support/users/chris7900/)
 * (@chris7900)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/bugs-45/#post-7052794)
 * Hi Val,
 * Issue #1 is solved through the update.
 * But issue 2 still exist. If we place an order with gateway 1 with a discount 
   or fee and it fails and bring back the customer to our site, if they choose to
   pay with payment gateway 2 for the same order, the discount or fee from gateway
   1 and is shown in gateway 2 as well (even though gateway 2 doesn’t have any discount
   or fee added).
 *  Thread Starter [chris7900](https://wordpress.org/support/users/chris7900/)
 * (@chris7900)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/bugs-45/#post-7052798)
 * Hi,
 * I sent you an email about 2 weeks ago and another reminder earlier this week,
   yet to hear anything. Pro customer as well. Thanks.
 *  [Valentin Solovjov](https://wordpress.org/support/users/solovjov/)
 * (@solovjov)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/bugs-45/#post-7052803)
 * Hi,
 * sorry for delay, what payment gateway do you use for testing? just tried PayPal,
   so if I cancel payment on Paypal site it returning client to Cart page where 
   clients have to select payment gateway once again (discounts recalculated).
 * BR,
    Val
 *  [Algoritmika](https://wordpress.org/support/users/algoritmika/)
 * (@algoritmika)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/bugs-45/#post-7052804)
 * Hi,
 * I think I understood where the issue is here. When your customer tries to pay
   for failed order through My Account, order is already created at that moment.
   So all fees are fixed, hence when payment gateway is changed, fees remain the
   same. I’m not sure that I can find a solution to modify that order, but I think
   I could make that payment gateway will be fixed in My Account (that is restricted
   to that gateway which was selected at first on the Checkout page). So in that
   case fees will be ok. Would that solution would be ok for you?
 * Best regards,
    Tom
 *  [Website Tutorials](https://wordpress.org/support/users/fakeartist/)
 * (@fakeartist)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/bugs-45/#post-8711091)
 * Hi. I have the exact same problem as [@chris7900](https://wordpress.org/support/users/chris7900/).
 * Will there be an update to the plugin, that regards the solution that pakes the
   payment gateway fixed in “My account” section?

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Bugs’ is closed to new replies.

 * ![](https://ps.w.org/checkout-fees-for-woocommerce/assets/icon-256x256.jpg?rev
   =2818154)
 * [Payment Gateway Based Fees and Discounts for WooCommerce](https://wordpress.org/plugins/checkout-fees-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/checkout-fees-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/checkout-fees-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/checkout-fees-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/checkout-fees-for-woocommerce/reviews/)

 * 11 replies
 * 4 participants
 * Last reply from: [Website Tutorials](https://wordpress.org/support/users/fakeartist/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/bugs-45/#post-8711091)
 * Status: not resolved