Title: Bugs
Last modified: July 21, 2017

---

# Bugs

 *  Resolved [albertramsbottom](https://wordpress.org/support/users/albertramsbottom/)
 * (@albertramsbottom)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/bugs-72/)
 * I have couple of bugs that I cannot get fixed.
 * 1. I have 3 t-shirts that throw the following error on revise
 * > Error: You’ve provided an invalid returns policy. (21917329)
   >  Error: You’ve
   > provided an invalid payment policy. (21917328) Error: Variation Specifics Mismatch.(
   > 21916664)
 * All other 300 t-shirts work using the same template and the same profile and 
   havent been altered since downloading using import from ebay pluggin
 * 2. I have a whole category that throws the followinf errors
 * > Error: You’ve provided an invalid returns policy. (21917329)
   >  Error: You’ve
   > provided an invalid payment policy. (21917328)
 * Even though the profile doesnt have any policies applied, none. So I deleted 
   the profile and duplicated one that works and replied this profile to the category
   and I still have the same error
 * 3.warning which is really getting on my nerves as we do not need an EAN or UPC
   in the mens t-shirt category on ebay UK- how do i get rid of this??
 * Thanks – great plugin

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [WP Lab Support](https://wordpress.org/support/users/wp-lab-support/)
 * (@wp-lab-support)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/bugs-72/#post-9340174)
 * Hello albertramsbottom.
 * Do you have any policies enabled in the edit product page of the listings throwing
   these errors which would over ride the listing profile policies (or lack of policies
   if you will)
 * If not, I would need to have a look around on your site, check the settings, 
   log details, etc to see what is happening here and I would need you to fill out
   a support ticket with sample listings and login credentials.
 * In regards to #3 I don’t see any warning or error mentioned in your post.
 * Kind regards,
    John
 *  Thread Starter [albertramsbottom](https://wordpress.org/support/users/albertramsbottom/)
 * (@albertramsbottom)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/bugs-72/#post-9354436)
 * I submitted a support request and received a reply to which I replied to but 
   all is quite on the western front
 * Any ideas what has happened??
 *  Plugin Support [WP Lab Support](https://wordpress.org/support/users/wp-lab-support/)
 * (@wp-lab-support)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/bugs-72/#post-9354584)
 * Hello albertramsbottom.
 * What is the email you used to submit a support ticket so I can have a look at
   it?
 * Kind regards,
    John
 *  Thread Starter [albertramsbottom](https://wordpress.org/support/users/albertramsbottom/)
 * (@albertramsbottom)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/bugs-72/#post-9356673)
 * [pjgadsdon@gmail.com](https://wordpress.org/support/topic/bugs-72/pjgadsdon@gmail.com?output_format=md)
 *  Plugin Support [WP Lab Support](https://wordpress.org/support/users/wp-lab-support/)
 * (@wp-lab-support)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/bugs-72/#post-9356893)
 * Hello albertramsbottom.
 * When I look up that email in our support system I don’t see any tickets using
   that email address.
 * Kind regards,
    John
 *  Thread Starter [albertramsbottom](https://wordpress.org/support/users/albertramsbottom/)
 * (@albertramsbottom)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/bugs-72/#post-9357138)
 * it might be
 * [info@streetdecals.co.uk](https://wordpress.org/support/topic/bugs-72/info@streetdecals.co.uk?output_format=md)
 *  Plugin Support [WP Lab Support](https://wordpress.org/support/users/wp-lab-support/)
 * (@wp-lab-support)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/bugs-72/#post-9357690)
 * Hello albertramsbottom.
 * Yes, I found the ticket now. The ticket is still active and I am in talks with
   the developer about your issue relating to the eBay policies. As soon as I have
   more information I will be replying to your ticket via our email support system,
   not here on the forum.
 * Kind regards,
    John

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Bugs’ is closed to new replies.

 * ![](https://ps.w.org/wp-lister-for-ebay/assets/icon-256x256.png?rev=2372284)
 * [WP-Lister Lite for eBay](https://wordpress.org/plugins/wp-lister-for-ebay/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-lister-for-ebay/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-lister-for-ebay/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-lister-for-ebay/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-lister-for-ebay/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-lister-for-ebay/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [WP Lab Support](https://wordpress.org/support/users/wp-lab-support/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/bugs-72/#post-9357690)
 * Status: resolved