Bugs in the calculator’s functioning (?)

Hello,

Thank you for reaching out.

1. Product name not displayed in the cart
   • Please make sure the calculator is correctly linked to the WooCommerce product and that the product has a title set in WooCommerce.
   • If the issue persists, please share a screenshot of your calculator’s WooCommerce settings.
2. “View Cart” button redirects to the wrong URL
   • The button uses the Cart page configured in WooCommerce.
   • Please check WooCommerce → Settings → Advanced and verify that the Cart page is assigned correctly. If your cart page is located at /website-catalog/basket/, make sure that page is selected as the WooCommerce Cart page.
3. Removing the default WooCommerce Add to Cart button
   • Cost Calculator Builder does not include a built-in option to hide the native WooCommerce Add to Cart button.
   • This can usually be achieved through your theme settings, custom CSS, or WooCommerce template customization.
4. Dynamic Product Quantity
   • This option allows the calculator result to be used as the WooCommerce product quantity when adding the product to the cart.
   • For example, if your formula returns 3, the product will be added with a quantity of 3.
   • After the product is added, customers can normally adjust the quantity directly in the WooCommerce Cart page, provided quantity editing is enabled by your theme and WooCommerce configuration.

Since you’re using the Woodmart theme, we also recommend testing temporarily with a default WordPress theme to determine whether any of the cart-related behavior is being affected by theme customization.

Please be informed that this comment section on wp.org is for default generic support regarding the default free Cost Calculator plugin. For difficulties regarding the Cost Calculator Pro plugin configs and questions, please kindly create separate tickets on our support platform. You can open support tickets for each question individually from here > [support]

Best regards

1. Product name not appearing in the cart

When using the WooCommerce integration, the calculator adds the selected WooCommerce product to the cart.

Make sure you have:

• Selected the correct WooCommerce product in the calculator settings → Woo Checkout section (choose “%Current Woo Product%” if the calculator is placed on the product page).
• In the calculator elements, you can use the “Text” or “HTML” element with the {product_name} or similar dynamic variable if needed, but the main product title should come from the linked Woo product.

If the name is still missing, please create a support ticket on our support site

2. “View Cart” button redirects to wrong URL (/cart/ instead of /website-catalog/basket/)

This is a very common issue with Woodmart + custom cart page setups. The calculator uses standard WooCommerce wc_add_to_cart functions, which rely on WooCommerce settings.

• Go to WooCommerce → Settings → Advanced → Page Setup and double-check that the Cart page is correctly set to your /website-catalog/basket/ page.
• Clear all caches (site cache, browser cache, and any CDN).
• If you’re using Woodmart’s AJAX mini-cart, try temporarily switching to the default WooCommerce cart to test.

If it still fails, this is usually a theme conflict — Woodmart sometimes overrides cart URLs. Let us know and we can provide a small code snippet to force the correct cart URL.

3. Hiding the default WooCommerce “Add to basket” button

In your calculator settings, go to:

Calculator Settings → Woo Products → Hide WooCommerce Add To Cart Form

Turn this option ON. This should completely remove the default yellow Add to Cart button and quantity field on the product page, so customers only use your calculator.

If it’s not working reliably with Woodmart

4. Dynamic Product Quantity option

The “Dynamic Product Quantity” setting (when using Woo integration) tells the calculator to pass the calculated quantity from your calculator’s Quantity/Range/Formula fields to the WooCommerce cart as the product quantity.

• Customers cannot change this quantity later in the cart (it is locked to the value calculated by your form).
• This is perfect for made-to-order items (e.g. custom lengths, area-based products, etc.).

If you want the customer to be able to adjust quantity in the cart afterward, leave this option off and handle quantity inside the calculator only for pricing purposes.

Since this is the Pro version, the fastest way to resolve these issues is to open a ticket on our official support platform. You can open support tickets for each question individually from here > [support]

Best regards