Title: Bugs Using Pro
Last modified: February 22, 2024

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# Bugs Using Pro

 *  Resolved [Christina](https://wordpress.org/support/users/geekmenina/)
 * (@geekmenina)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/bugs-using-pro/)
 * Please see the following bugs I’ve had to adjust on the plugin files itself to
   get the pro plugin working for my setup. I see the update that was released a
   few hours ago, but none of those updates address these problems according to 
   the changelogs.
    1. Toggling the Vertical Navigation on with the WC Vendors and WC Vendors Pro plugin
       activated has an issue with the HTML markup, causing it to contain any HTML 
       after it. This contained my footer inside the dashboard container. I disabled
       the Vertical Navigation option, and it resolves with the footer looking full
       width and normal again.
    2. The links on the pro dashboard are missing the preceding slash. My site’s permalinks
       do not use a trailing slash, so the link look similar to this: site.com/linkshop_settings.
       There should be a check for the current permalink configuration rather than 
       an assumption that a trailing slash is being used.
    3. The `wcv-button` class is missing on the Export Orders button on the Order reports
       pro dashboard page, so any added CSS to that class does not translate.
    4. The shipping rates in the checkout repeat the vendor’s name twice. It shows 
       the vendor in the left side column as “vendor’s shipping” and then in the right
       side column it shows “vendor’s shipping: $12.34” again, which is unnecessary.
 * My current configuration:
 *     ```wp-block-code
       WordPress Environment
   
       WC Version: 8.6.1
       REST API Version: ✔ 8.6.1
       WC Blocks Version: ✔ 11.8.0-dev
       Action Scheduler Version: ✔ 3.7.1
       WP Version: 6.4.3
       WP Multisite: –
       WP Memory Limit: 768 MB
       WP Debug Mode: –
       WP Cron: ✔
       Language: en_US
       External object cache: – Server Environment
   
       Server Info: Apache
       PHP Version: 8.3.2
       PHP Post Max Size: 256 MB
       PHP Time Limit: 120
       PHP Max Input Vars: 3000
       cURL Version: 8.2.1
       OpenSSL/3.1.1
   
       SUHOSIN Installed: –
       MySQL Version: 5.7.44-48-log
       Max Upload Size: 256 MB
       Default Timezone is UTC: ✔
       fsockopen/cURL: ✔
       SoapClient: ✔
       DOMDocument: ✔
       GZip: ✔
       Multibyte String: ✔
       Remote Post: ✔
       Remote Get: ✔ Database
   
       WC Database Version: 8.6.1
   
       Secure connection (HTTPS): ✔
       Hide errors from visitors: ✔ Active Plugins (22)
   
       Gravity Forms: by Gravity Forms – 2.8.4
       Advanced Custom Fields PRO: by WP Engine – 6.2.6.1
       Code Snippets: by Code Snippets Pro – 3.6.2
       Custom Taxonomy Order: by Marcel Pol – 4.0.0
       GTM Kit: by GTM Kit – 1.19
       Imsanity: by Exactly WWW – 2.8.3
       Product Questions & Answers for WooCommerce: by ExpressTech Software Solutions Pvt. Ltd. – 1.2.4
       Payment Plugins for PayPal WooCommerce: by Payment Plugins – 1.0.44
       Speed Optimizer: by SiteGround – 7.4.6
       Security Optimizer: by SiteGround – 1.4.12
       Simple Page Ordering: by 10up – 2.6.3
       WC Vendors Pro: by WC Vendors – 1.8.8
       WC Vendors Membership: by WC Vendors – 1.2.1
       WC Vendors Marketplace: by WC Vendors – 2.4.9.1
       CTX Feed: by WebAppick – 6.4.12
       Discount Rules Core: by Flycart – 2.6.3
       PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.7.7
       Woo Subscriptions: by WooCommerce – 5.7.0
       WooCommerce: by Automattic – 8.6.1
       WordPress Importer: by wordpressdotorg – 0.8.2
       Yoast SEO: by Team Yoast – 22.1
       WP Mail SMTP Pro: by WP Mail SMTP – 3.11.1
   
       Inactive Plugins (2)
       WC Vendors Stripe Connect: by WC Vendors – 2.2.2.1
       WC Vendors Tax: by WC Vendors – 1.0.0 Settings
   
       API Enabled: –
       Force SSL: –
       Currency: USD ($)
       Currency Position: left
       Thousand Separator: ,
       Decimal Separator: .
       Number of Decimals: 2
       Taxonomies: Product Types: external (external)
       grouped (grouped)
       simple (simple)
       subscription (subscription)
       variable (variable)
       variable subscription (variable-subscription)
       wcvm-membership (wcvm-membership)
   
       Name: Variations
       Version: 2.0.2
       Author URL:
       Child Theme: ❌ 
       WooCommerce Support: ❌ Not declared Templates
   
       Overrides: /home/customer/www/yarnsaver.com/public_html/wp-content/plugins/woocommerce/templates/block-notices/error.php
       /home/customer/www/yarnsaver.com/public_html/wp-content/plugins/woocommerce/templates/block-notices/notice.php
       /home/customer/www/yarnsaver.com/public_html/wp-content/plugins/woocommerce/templates/block-notices/success.php WC Vendors Pro
   
       Theme compatability: -
       Pro Dashboard Page: ✔ - #741
       Feedback form page: ✔ - #742
       Destasher Shop Permalink: ✔ - destashers
   
       Templates
       Overrides: – Subscriptions
       WCS_DEBUG: ✔ No
       Subscriptions Mode: ✔ Live
       Subscriptions-core Library Version: 6.5.0
       Subscription Statuses: wc-active: 1
       WooCommerce Account Connected: ❌ No
       Custom Retry Rules: ✔ No
       Custom Retry Rule Class: ✔ No
       Custom Raw Retry Rule: ✔ No
       Custom Retry Rule: ✔ No
       Retries Migration Status: ✔ Completed
       Report Cache Enabled: ✔ Yes
       Cache Update Failures: ✔ 0 failure 
   
       Store Setup
       Subscriptions by Payment Gateway PayPal Gateway By Payment Plugins: tokenization
       products
       subscriptions
       add_payment_method
       subscription_cancellation
       multiple_subscriptions
       subscription_amount_changes
       subscription_date_changes
       default_credit_card_form
       refunds
       pre-orders
       subscription_payment_method_change_admin
       subscription_reactivation
       subscription_suspension
       subscription_payment_method_change_customer Admin
   
       Enabled Features: activity-panels
       analytics
       product-block-editor
       coupons
       core-profiler
       customer-effort-score-tracks
       import-products-task
       experimental-fashion-sample-products
       shipping-smart-defaults
       shipping-setting-tour
       homescreen
       marketing
       mobile-app-banner
       navigation
       onboarding
       onboarding-tasks
       product-variation-management
       product-virtual-downloadable
       product-external-affiliate
       product-grouped
       product-linked
       remote-inbox-notifications
       remote-free-extensions
       payment-gateway-suggestions
       shipping-label-banner
       subscriptions
       store-alerts
       transient-notices
       woo-mobile-welcome
       wc-pay-promotion
       wc-pay-welcome-page
   
       Disabled Features: customize-store
       minified-js
       new-product-management-experience
       product-pre-publish-modal
       settings
       async-product-editor-category-field
   
       Daily Cron: ✔ Next scheduled: 2024-02-23 00:24:06 -05:00
       Options: ✔
       Notes: 50
       Onboarding: skipped Action Scheduler
   
       Complete: 193
       Oldest: 2024-02-16 18:06:51 -0500
       Newest: 2024-02-21 23:25:15 -0500
   
       Failed: 7
       Oldest: 2024-02-16 18:06:51 -0500
       Newest: 2024-02-21 09:02:49 -0500
   
       Pending: 6
       Oldest: 2024-02-22 23:25:14 -0500
       Newest: 2025-02-01 00:00:41 -0500 Status report information
   
       Generated at: 2024-02-22 09:19:44 -05:00
       ```
   

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Lloyd Rick Guyon](https://wordpress.org/support/users/lloydrick/)
 * (@lloydrick)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/bugs-using-pro/#post-17452129)
 * Hi Christina,
 * I understand that you have Pro. Please submit a support ticket here – [https://www.wcvendors.com/submit-ticket](https://www.wcvendors.com/submit-ticket),
   as this forum is for the free marketplace plugin only.
 * Since you have a Pro license, you are entitled to paid support.
 * Looking forward to hearing from you.
 *  Thread Starter [Christina](https://wordpress.org/support/users/geekmenina/)
 * (@geekmenina)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/bugs-using-pro/#post-17479606)
 * I can’t submit a ticket through your support page because when I fill everything
   out the form does not submit. Have you tested your website in Microsoft Edge?
   And no, I won’t use Chrome.
 * Not sure why this was marked as resolved. I did go through and update to the 
   versions that were released, but my problems still persist. I can give you the
   lines and files where you need to make the fixes, if this is not something you
   can handle. For being a paid plugin customer, this is ridiculous how broken this
   code is.
 *  [Lloyd Rick Guyon](https://wordpress.org/support/users/lloydrick/)
 * (@lloydrick)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/bugs-using-pro/#post-17681366)
 * Hi Christina,
 * It looks like you have not yet contacted us for premium support.
 * Can you try submitting a ticket again – [https://www.wcvendors.com/submit-ticket](https://www.wcvendors.com/submit-ticket)?
 * If you can’t submit the form, please drop us a message at `support@wcvendors.
   com` instead.
 * Looking forward to hearing from you.
 * Cheers,
   Lloyd

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Bugs Using Pro’ is closed to new replies.

 * ![](https://ps.w.org/wc-vendors/assets/icon.svg?rev=1645455)
 * [WC Vendors - WooCommerce Multivendor, WooCommerce Marketplace, Product Vendors](https://wordpress.org/plugins/wc-vendors/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wc-vendors/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wc-vendors/)
 * [Active Topics](https://wordpress.org/support/plugin/wc-vendors/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wc-vendors/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wc-vendors/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Lloyd Rick Guyon](https://wordpress.org/support/users/lloydrick/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/bugs-using-pro/#post-17681366)
 * Status: resolved