Title: Built-in fields missing
Last modified: August 20, 2016

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# Built-in fields missing

 *  Resolved [lenrsmith](https://wordpress.org/support/users/lenrsmith/)
 * (@lenrsmith)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/built-in-fields-missing/)
 * I am trying to configure WP_Members on a site, but the built-in fields are missing
   under the fields tab. I checked the wp_options table and found the record for‘
   wpmembers_fields.’ Serialized data is present, as expected, but I am not seeing
   anything list in the dashboard. Can you give me some idea of what might be going
   on?
 * [http://wordpress.org/extend/plugins/wp-members/](http://wordpress.org/extend/plugins/wp-members/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * (@cbutlerjr)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/built-in-fields-missing/#post-3511022)
 * I would suggest deleting the plugin using the delete process in the WP plugins
   panel (which will remove all the db entries) then re-install.
 *  Thread Starter [lenrsmith](https://wordpress.org/support/users/lenrsmith/)
 * (@lenrsmith)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/built-in-fields-missing/#post-3511077)
 * Thanks for getting back to me. I tried your suggestion, but the problem remains.
   I am looking under the Settings/Fields Tab for the plugin. I want to setup the
   registration form for the site, but no fields are available. Currently, the registration
   form asks for a username only. Am I missing a step somewhere in the form setup
   process?
 *  Plugin Author [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * (@cbutlerjr)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/built-in-fields-missing/#post-3511091)
 * Did you delete the plugin via the plugin admin panel, or did you just delete 
   the files directly?
 * The difference is that the first way deletes the files and the database entries
   so that a clean install can be completed while the latter only deletes the files.
 * I would delete again and make sure that you do not have a database entry for 
   wpmembers_settings and wpmembers_fields. If wpmembers_settings is there, it needs
   to be deleted as the install process will not install the wpmembers_fields otherwise.
 * If this is not the case, you can force the plugin to load all of its defaults
   by changing the value of $chk_force in the install file. At the beginning of 
   wpmem_do_install in wp-members-install.php, change this line:
 * `$chk_force = false;`
 * to this:
 * `$chk_force = true;`
 * Then you can deactivate and reactivate the plugin to force the default db entries
   to be loaded.
 *  [manager3p](https://wordpress.org/support/users/manager3p/)
 * (@manager3p)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/built-in-fields-missing/#post-3511135)
 * Hello Chad,
    i tried to delete and reactivate the plugin that way you wrote, 
   and change the line $chk_force, but nothing happened. I’d like to see the **fields
   on the “WP-Members Option”** tab. Would you have a good idea to solve this problem?(
   I tried other plugins, but it seems yours would be the best for our site.) Thanks,
   Agnes
 *  Plugin Author [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * (@cbutlerjr)
 * [13 years ago](https://wordpress.org/support/topic/built-in-fields-missing/#post-3511136)
 * > i tried to delete and reactivate the plugin that way you wrote, and change 
   > the line $chk_force, but nothing happened.
 * I’ll need some more clarity. What where you trying to accomplish with this? What
   didn’t happen that you wanted to happen?
 * > I’d like to see the fields on the “WP-Members Option” tab. Would you have a
   > good idea to solve this problem?
 * That’s actually not a problem – the plugin shows the fields on the fields tab,
   not the options tab.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Built-in fields missing’ is closed to new replies.

 * ![](https://ps.w.org/wp-members/assets/icon-256x256.png?rev=1226414)
 * [WP-Members Membership Plugin](https://wordpress.org/plugins/wp-members/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-members/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-members/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-members/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-members/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-members/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * Last activity: [13 years ago](https://wordpress.org/support/topic/built-in-fields-missing/#post-3511136)
 * Status: resolved