Title: Buyer’ s email content
Last modified: November 27, 2020

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# Buyer’ s email content

 *  Resolved [birkasgeri](https://wordpress.org/support/users/birkasgeri/)
 * (@birkasgeri)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/buyer-semail-text/)
 * Hi,
    How and when can I customize the contect of the email containing the downloadable
   coupon sent to the customer ? Is there a way?
 * Thanks
    Geri
    -  This topic was modified 5 years, 4 months ago by [birkasgeri](https://wordpress.org/support/users/birkasgeri/).

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [tomasz_bednarek](https://wordpress.org/support/users/tomasz_bednarek/)
 * (@tomasz_bednarek)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/buyer-semail-text/#post-13724497)
 * Hi [@birkasgeri](https://wordpress.org/support/users/birkasgeri/)
 * thank you for your message!
 * You may customize the content of an email by copying and adjusting such a template
   from flexible-coupons-pro/src/Views/emails/coupon.php
    to your theme’s folder:
   YOUR-THEME/woocommerce/emails/coupon.php
 * You can access and copy the template through WooCommerce->Settings->Emails menu
   tab.
 * I hope it helps.
 * Best regards
 *  Thread Starter [birkasgeri](https://wordpress.org/support/users/birkasgeri/)
 * (@birkasgeri)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/buyer-semail-text/#post-13734556)
 * Thank you so much,
 * I found the php file, however I’d like to enter Hungarian characters in the text
   of the letter.
    With characters like “őüöű”, how can I do that? If I change the
   English text in the php file, the line doesn’t appear.
 * Thank you for your help
 *  Plugin Support [tomasz_bednarek](https://wordpress.org/support/users/tomasz_bednarek/)
 * (@tomasz_bednarek)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/buyer-semail-text/#post-13735586)
 * Hi birkasgeri,
 * thank you.
 * What place are you changing? If you are modyfiying strings inside esc_html__()
   functions, it’s better to change them by adding translation for Hungarian with
   Poedit, [Loco Translate](https://wordpress.org/plugins/loco-translate/) or [Say what](https://wordpress.org/plugins/say-what/).
 * If you add additional text in Hungarian inside php template that should be visible
   for newly created/ sent emails.
    You may also check settings for character set
   inside your wp-config.php: [https://wordpress.org/support/article/editing-wp-config-php/#database-character-set](https://wordpress.org/support/article/editing-wp-config-php/#database-character-set)
 * I hope it helps. Let me know if it does.
 * Best regards,
    -  This reply was modified 5 years, 4 months ago by [tomasz_bednarek](https://wordpress.org/support/users/tomasz_bednarek/).
 *  Thread Starter [birkasgeri](https://wordpress.org/support/users/birkasgeri/)
 * (@birkasgeri)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/buyer-semail-text/#post-13748053)
 * Thanks for your reply.
    I changed the php file to UTF-8. It solved the problem.
 * However the file is still at its original location in the Flexible Coupon’s older.
   
   Shall I copy this to the child theme? Where exatcly? The folder you suggested
   doesn’t exist. Should I create one?
 * Thanks
 *  Plugin Support [tomasz_bednarek](https://wordpress.org/support/users/tomasz_bednarek/)
 * (@tomasz_bednarek)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/buyer-semail-text/#post-13753952)
 * Hi birkasgeri,
 * I am glad it helped. Yes, you may copy the file into the template you are using.
   
   Please create them in your current theme (a child theme if you are using one)/
   woocommerce/emails/
 * So the final route for the coupon.php will be YOUR-THEME/woocommerce/emails/coupon.
   php
 * That should “do the job”.
 * Let me know if it does if you have further questions.
 * Best regards,
 *  Plugin Support [tomasz_bednarek](https://wordpress.org/support/users/tomasz_bednarek/)
 * (@tomasz_bednarek)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/buyer-semail-text/#post-13790377)
 * Hi birkasgeri
 * I have marked the thread as resolved.
 * However, if you have any questions, let me know and I will reopen it.
 * Best regards

Viewing 6 replies - 1 through 6 (of 6 total)

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## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)

 * 6 replies
 * 2 participants
 * Last reply from: [tomasz_bednarek](https://wordpress.org/support/users/tomasz_bednarek/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/buyer-semail-text/#post-13790377)
 * Status: resolved