Title: cache / cloudflare problem
Last modified: March 10, 2019

---

# cache / cloudflare problem

 *  Resolved [metinkara](https://wordpress.org/support/users/metinkara/)
 * (@metinkara)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/cache-cloudflare-problem/)
 * we are using this code;
 *     ```
       <span class="td_btn td_btn_sm td_round_btn ryv-popup" style="color: #000000;">Fragman(Trailer)</span>
       [ryv-popup video="https://www.youtube.com/embed/kIDfSPAmMKU?autoplay=1"]
       ```
   
 * but when we are click the button popup coming but no video, sometimes its working
   correct some times just black screen.
 * when i update the article its working correct. i think its about cache/cloudflare.
   do you have any idea about this?
    -  This topic was modified 7 years, 3 months ago by [metinkara](https://wordpress.org/support/users/metinkara/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcache-cloudflare-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [David Vongries](https://wordpress.org/support/users/davidvongries/)
 * (@davidvongries)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/cache-cloudflare-problem/#post-11295948)
 * Hi [@metinkara](https://wordpress.org/support/users/metinkara/),
 * please try to use the shortcode/trigger as described here – [https://wp-video-popup.com/docs/usage/](https://wp-video-popup.com/docs/usage/)
 * Does that solve the problem?
 * Thanks!
 * Best,
    David
 *  Thread Starter [metinkara](https://wordpress.org/support/users/metinkara/)
 * (@metinkara)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/cache-cloudflare-problem/#post-11296001)
 * hi [@davidvongries](https://wordpress.org/support/users/davidvongries/)
 * its still same :/
 * when i update the article its working correct for once.
    then i reload page its
   not working, just black screen.
 *  Plugin Author [David Vongries](https://wordpress.org/support/users/davidvongries/)
 * (@davidvongries)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/cache-cloudflare-problem/#post-11296021)
 * When loading the page, something overlaps the screen and I can’t access the Popup
 * I also get a jQuery error in the browser console:
 * `TypeError: jQuery.easing[jQuery.easing.def] is not a function`
 * caused by:
 * `tagdiv_theme.min.js`
 * As we use jQuery to trigger the lightbox, this may be causing the issue.
 * Best,
    David
 *  Thread Starter [metinkara](https://wordpress.org/support/users/metinkara/)
 * (@metinkara)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/cache-cloudflare-problem/#post-11296303)
 * ty my friend. you are best

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘cache / cloudflare problem’ is closed to new replies.

 * ![](https://ps.w.org/responsive-youtube-vimeo-popup/assets/icon-256x256.png?rev
   =2711703)
 * [WP Video Popup – WordPress Video Lightbox for YouTube, Rumble & Vimeo](https://wordpress.org/plugins/responsive-youtube-vimeo-popup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/responsive-youtube-vimeo-popup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/responsive-youtube-vimeo-popup/)
 * [Active Topics](https://wordpress.org/support/plugin/responsive-youtube-vimeo-popup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/responsive-youtube-vimeo-popup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/responsive-youtube-vimeo-popup/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [metinkara](https://wordpress.org/support/users/metinkara/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/cache-cloudflare-problem/#post-11296303)
 * Status: resolved