Title: Cache compatibility
Last modified: October 1, 2020

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# Cache compatibility

 *  [Josh88](https://wordpress.org/support/users/josh88/)
 * (@josh88)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/cache-compatibility-5/)
 * Are there known issues with this plugin and caching solutions such as W3 Total
   Cache?
 * When logged in, with the CDN disabled for administrators, everything works as
   expected.
 * However, when logged out I’m often seeing the default text instead of my text
   customizations, but not every time. After voting and being presented with the
   feedback form, if I refresh the page before submitting the feedback form, I’m
   able to vote again. Neither of these issues are reproducible when logged in.
 * I can’t think what else would cause this inconsistency other than some caching
   issue.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Pixelbart](https://wordpress.org/support/users/pixelbart/)
 * (@pixelbart)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/cache-compatibility-5/#post-13477704)
 * [@josh88](https://wordpress.org/support/users/josh88/)
 * Hello! I think there is a problem with the cache and miniaturization of Javascript.
   Helpful uses Ajax after sending a voice to display the content. When the cache
   stores Ajax requests in the cache, the same text is always shown.
 * This is a problem I cannot fix. Also WP Rocket and WordPress installations at
   Cloudflare have this problem, unfortunately.
 * If somebody has an idea how I can solve this problem, please contact me. At the
   moment I can’t think of anything.
 * Related: [https://wordpress.org/support/topic/not-working-with-wp-rocket-and-cloudflare-business/](https://wordpress.org/support/topic/not-working-with-wp-rocket-and-cloudflare-business/)
 *  Thread Starter [Josh88](https://wordpress.org/support/users/josh88/)
 * (@josh88)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/cache-compatibility-5/#post-13478130)
 * Thanks for the quick response.
 * I’ve tried ignoring `{plugins_dir}/helpful/core/assets/js/*` from the CDN, as
   well as disabling the `Enable caching for wp-admin requests` option since that
   would potentially include Ajax requests, though neither of those seem to have
   resolved it.
 * I’ll continue experimenting with it and let you know if I’m able to find a solution.
 *  Plugin Author [Pixelbart](https://wordpress.org/support/users/pixelbart/)
 * (@pixelbart)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/cache-compatibility-5/#post-13478237)
 * [@josh88](https://wordpress.org/support/users/josh88/)
 * Helpful works with the WordPress Ajax requests. You may be able to enter the 
   URL and solve the problem: `/wp-admin/admin-ajax.php`
 * Unfortunately I can not guarantee that. I don’t use cache on my pages (I never
   have problems with page speed) and others seem to have not the same problems.
 * Thank you for your cooperation! If you find something, I would take care of it
   and see if I can do something. Unfortunately I couldn’t think of anything at 
   that time.
    -  This reply was modified 5 years, 8 months ago by [Pixelbart](https://wordpress.org/support/users/pixelbart/).
 *  Thread Starter [Josh88](https://wordpress.org/support/users/josh88/)
 * (@josh88)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/cache-compatibility-5/#post-13482986)
 * It is set to ignore `wp-.*\.php` by default, which should cover Ajax requests.
   I’ve tried explicitly adding the URL just to be safe, doesn’t seem to have solved
   it though.
 * Thanks again, will update you if I find anything.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cache compatibility’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Josh88](https://wordpress.org/support/users/josh88/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/cache-compatibility-5/#post-13482986)
 * Status: not a support question