Title: Cache Error: Looking for cache that doesn’t exist
Last modified: May 2, 2019

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# Cache Error: Looking for cache that doesn’t exist

 *  Resolved [jlan155](https://wordpress.org/support/users/jlan155/)
 * (@jlan155)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/cache-error-looking-for-cache-that-doesnt-exist/)
 * We’ve been using this plugin since the client’s website went live last year however
   today it’s stopped working. We’re getting the following error on the live site;
 * _Unable to show Instagram posts_
 * and then once I’m logged in as admin this error also appears;
 * _Cache Error: Looking for cache that doesn’t exist
    This error is only visible
   to WordPress admins. If you are using a caching plugin, try enabling the option
   on the Customize tab ‘Cache error API recheck’ or ‘Force cache to clear on interval’
 * We’ve checked with WP Engine and they are saying there’s no caching for Instagram.
   I’ve read that there were some major changes to the way caching now works on 
   the plugin in the recent update, could it be this? If so, is there a fix or can
   we roll back to the previous version?
 * Any help would be appreciated!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcache-error-looking-for-cache-that-doesnt-exist%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Craig at Smash Balloon](https://wordpress.org/support/users/craig-at-smash-balloon/)
 * (@craig-at-smash-balloon)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/cache-error-looking-for-cache-that-doesnt-exist/#post-11489431)
 * Hey jlan155,
 * It looks like the secondary issue here is that your access token has expired.
   It’s easy enough to get a new one, however. Just use the big blue button on the“
   Configure” tab while logged-on to the Instagram account you need an access token
   for on instagram.com.
 * Thanks,
 * Craig

Viewing 1 replies (of 1 total)

The topic ‘Cache Error: Looking for cache that doesn’t exist’ is closed to new replies.

 * ![](https://ps.w.org/instagram-feed/assets/icon-256x256.png?rev=2700807)
 * [Smash Balloon Social Photo Feed – Easy Social Feeds Plugin](https://wordpress.org/plugins/instagram-feed/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/instagram-feed/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/instagram-feed/)
 * [Active Topics](https://wordpress.org/support/plugin/instagram-feed/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/instagram-feed/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/instagram-feed/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Craig at Smash Balloon](https://wordpress.org/support/users/craig-at-smash-balloon/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/cache-error-looking-for-cache-that-doesnt-exist/#post-11489431)
 * Status: resolved