Title: Cache exceptions don’t work Last modified: August 27, 2019 --- # Cache exceptions don’t work * Resolved [kodolex](https://wordpress.org/support/users/kodolex/) * (@kodolex) * [6 years, 9 months ago](https://wordpress.org/support/topic/cache-exceptions-dont-work/) * Hi. I added an exception to “Never cache the following pages” like this: compare*, but the plugin still caches the compare page. I see headers for it: Date: Tue, 27 Aug 2019 20:56:20 GMT Expires: Tue, 27 Aug 2019 21:56:20 GMT * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcache-exceptions-dont-work%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/) * (@vmarko) * [6 years, 9 months ago](https://wordpress.org/support/topic/cache-exceptions-dont-work/#post-11874162) * Hello [@kodolex](https://wordpress.org/support/users/kodolex/), * I am sorry about the issue you are having with excluding pages from the cache. You should add it like this: /compare/ Please check this [article](https://www.dropbox.com/s/kv1qi3rzi13wef7/How%20to%20exclude%20page_pages%20from%20cache_.docx?dl=0) for guidance. * Thread Starter [kodolex](https://wordpress.org/support/users/kodolex/) * (@kodolex) * [6 years, 9 months ago](https://wordpress.org/support/topic/cache-exceptions-dont-work/#post-11874422) * Ok, thanks, I added it as “/compare/”. But when add a product or remove a product to compare, the page still loads from the browser cache. You can try it too. When I refresh the page manually, it correctly reloads from the server. What could be the problem? * Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/) * (@vmarko) * [6 years, 9 months ago](https://wordpress.org/support/topic/cache-exceptions-dont-work/#post-11874779) * Hello [@kodolex](https://wordpress.org/support/users/kodolex/), Does the issue persist if you disable W3 Total Cache? * Thread Starter [kodolex](https://wordpress.org/support/users/kodolex/) * (@kodolex) * [6 years, 9 months ago](https://wordpress.org/support/topic/cache-exceptions-dont-work/#post-11874797) * No, if I disable W3 Total Cache plugin or its “Browser cache” feature, it’s OK. * Thread Starter [kodolex](https://wordpress.org/support/users/kodolex/) * (@kodolex) * [6 years, 9 months ago](https://wordpress.org/support/topic/cache-exceptions-dont-work/#post-11874861) * We managed to solve the problem. The solution is here: [https://wordpress.org/support/topic/compare-plugin-with-w3-total-cache-error/#post-11874851](https://wordpress.org/support/topic/compare-plugin-with-w3-total-cache-error/#post-11874851) Thanks a lot! * Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/) * (@vmarko) * [6 years, 9 months ago](https://wordpress.org/support/topic/cache-exceptions-dont-work/#post-11874881) * Hello [@kodolex](https://wordpress.org/support/users/kodolex/), * Glad to know the issue is resolved! Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Cache exceptions don’t work’ is closed to new replies. * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806) * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/) * [Frequently Asked Questions](https://wordpress.org/plugins/w3-total-cache/#faq) * [Support Threads](https://wordpress.org/support/plugin/w3-total-cache/) * [Active Topics](https://wordpress.org/support/plugin/w3-total-cache/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/) * [Reviews](https://wordpress.org/support/plugin/w3-total-cache/reviews/) * 6 replies * 2 participants * Last reply from: [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/) * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/cache-exceptions-dont-work/#post-11874881) * Status: resolved