Title: cache folder not accessible
Last modified: August 31, 2016

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# cache folder not accessible

 *  Resolved [alexandrevaudelin](https://wordpress.org/support/users/alexandrevaudelin/)
 * (@alexandrevaudelin)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/cache-folder-not-accessible/)
 * Hi,
 * I’m having troubles using your plugin.
    I already checked other posts, documentation,
   Q&A, but either I don’t have the same problem, either I don’t understand something
   right.
 * I installed the plugin and activated it. I just let default configuration, assuming
   it would directly do the job.
 * When I reloaded a front page, the site was broken, no css was activated, there
   was just raw text and images.
 * When I clicked the “Save and flush cache” button, I also had a notification from
   the plugin telling me that it couldn’t flush the cache directory.
    I went to 
   that directory and it was empty, the chmod was 777 (as I saw in other posts it
   could be a problem) and there also was a .htaccess file defined like this:
 *     ```
       <Limit POST PUT DELETE>
       Order Allow,Deny
       Deny from All
       </Limit>
       ```
   
 * I first thought “Deny from All” was the problem, so i commented it, nothing worked,
   I then deleted the file, nothing worked.
 * What am I doing badly ?
 * Thanks in advance.
 * Alex.
 * [https://wordpress.org/plugins/bwp-minify/](https://wordpress.org/plugins/bwp-minify/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Khang Minh](https://wordpress.org/support/users/oddoneout/)
 * (@oddoneout)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/cache-folder-not-accessible/#post-7059185)
 * Hi Alex,
 * Please try changing the cache directory to `/path/to/wp-content/cache/minify`.
   If that directory does not exist, please create it first. Let me know if that
   helps.
 *  Thread Starter [alexandrevaudelin](https://wordpress.org/support/users/alexandrevaudelin/)
 * (@alexandrevaudelin)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/cache-folder-not-accessible/#post-7059237)
 * Hi,
 * Thanks for your answer.
 * In fact, we are using a demonstration server for our customers with a lot of 
   websites on it, so my website is not in /var/www but in /data with symbolic links
   in /var/www pointing to the folders in /data.
 * Therefore, this is the “Document Root” which was wrong.
    So I changed it to the
   absolute path of my website in the server and it worked.
 * Your solution was note necessary anymore because that was not the problem.
 * Now, your plugin is working fine and does its job perfectly, thanks for helping
   me 🙂
 *  Plugin Author [Khang Minh](https://wordpress.org/support/users/oddoneout/)
 * (@oddoneout)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/cache-folder-not-accessible/#post-7059254)
 * Glad that you’ve got it working 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘cache folder not accessible’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Khang Minh](https://wordpress.org/support/users/oddoneout/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/cache-folder-not-accessible/#post-7059254)
 * Status: resolved